Essential Duties

1. Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness,

accommodation, courtesy, honesty and professionalism

2. Demonstrates effective communication skills and helps ensure optimum communication betweenall

shifts, departments and management

3. Makes decisions in the best interests of the property and in compliance with all applicable policies and

procedures

4. Approaches all encounters with guests and colleagues in a friendly, service-oriented manner

5. Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensureguest

satisfaction

6. Occasionally assists to oversee the functionality and safety of the facility, including the physical buildings,

mechanical equipment, electrical system/s, heating and cooling systems, life safety systems and grounds

in accordance with local, state and federal laws and regulations

7. Conducts walkthroughs and visually inspects quality of work, as directed. Directs team and outside

contractors in tasks according to performance and productivity standards

8. Assists in directing general construction and the installation, maintenance and repair of all electrical,

mechanical and architectural systems throughout the facility to ensure operational efficiency and

safety

9. Assists in assigning, verifying and documenting the completion of all routine maintenance and repairs in

the property maintenance management system

10. Assists in the execution of capital projects and property rehabilitations

11. Abides by all policies and guidelines of Hawkeye Hotels and thebrand

12. Attends and participates in staff meetings, safety meetings, training classes,etc

13. Performs all other duties assigned

Qualification Requirements To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

• Knowledge/Experience

o High School Diploma or equivalent

o Qualified in facility maintenance and management

o Previous supervisory experience is required

o Recognized certifications in regard to maintenance is desirable

• Availability

o Must be able to work a varied schedule including nights, weekends and holidays

• Communication Skills

o Ability to read, write, and speak professionally in English

o Professional communication with difficult people/situations

o Effective communication and leadership skills

o Ability to effectively present information and respond to questions from groups of managers,

committees, suppliers, members, and employees

• Mathematical Skills

o Ability to add, subtract, multiply and, divide

o Possess problem solving skills, attention to detail and execute tasks flawlessly

• Technical Skills

o Ability to spot and resolve problems efficiently

o Must maintain composure and objectivity under pressure

o Must complete training or certification required for the position

o Ability to assess any given situation, taking into account cost, time management, company resources

and company integrity to make strong and valuable decisions. Ensure timely and efficient responses

to requests.

Physical Demands The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential duties of the job. Reasonable accommodations may be made toenable

individuals with disabilities to perform the essential functions.

- Requires the ability to bend, stoop, crouch, crawl, kneel, stand, walk and stretch. Requires the mobilityto

be able to climb stairs and frequently lift and/or move objects weighing up to 100 lbs.

- Requires hand/eye coordination and manual dexterity

- Specific vision abilities required by the job close and distance vision, and the ability to adjust focus

- Able to stand/walk for long periods of time in excess of 2 hours without sitting

Computer Skills The employee must have the ability to learn and be proficient in Microsoft Office (Excel,

Outlook, and Power Point) as well as other programs identified by the company.

Work Environment The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

- Involves working inside and outside of the property

- Noise level is affected by possible operation of equipment and tools

- Occasional exposure to toxic or caustic chemicals

- Office environments throughout the job process

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Every weekend
• Holidays
• On call
• Weekends only

Ability to Relocate:

• Minneapolis, MN 55425: Relocate before starting work (Required)

Work Location: In person