POSITION PURPOSE

To develop new business within a specified territory or market segment assigned by Director of Sales and/or General Manager. To provide service to guests and fellow team members in a manner which meets or exceeds Handlery Hotels’ standards and to comply with established company and departmental policies and procedures.

ESSENTIAL FUNCTIONS

As an advocate for Handlery Hotels, this position is to make significant contributions to excellence in guest satisfaction and loyalty, team member satisfaction and commitment, overall operations, and financial performance. This position is to model and consistently reinforce behaviors reflected in Handlery Hotels’ cultural core, as well as serving as an agent of change, being effectively flexible in leadership style, working collaboratively, and complying with managers’ standards.

Average % of Time

90% Achieve monthly revenue goals following booking guidelines. Merchandise guest rooms and function space to maximize revenue potential for the hotel and to ensure that the guest has the highest quality meeting experience. Actively solicit new key accounts to generate direct sales and new clients. Negotiate with clients to bring groups during need periods. Participate in sales trips targeting specific areas and groups within market. Solicit accounts within assigned market segment. Maintain aggressive weekly telephone, site inspection, personal call and outside sales goals. Achieve budgeted room nights, rate and revenues. Develop and implement sales action plans, maintain interdepartmental communications and complete special projects as assigned by the Director of Sales.

10% Ensure that all required reports are completed on a timely basis. Promote high visibility of hotel through active involvement in industry associations, trade shows and community events. Attend property and departmental meetings.

Other

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all team members are required to fully comply with property rules and regulations for the safe and effective operation of the property’s equipment and facilities. Team members who violate property rules and regulations will be subject to disciplinary action, up to and including termination of employment.

In the absence of the Director of Sales report directly to the Senior Sales Manager.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the property.

· Maintain cleanliness and organization of work area.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job to standards, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

· Service oriented.

· Teamwork oriented.

· Must be able to speak, read, write and understand the primary language(s) used in the workplace.

· Must be able to speak clearly and understandably.

· Requires excellent communication skills, both verbal and written.

· Requires excellent telephone skills.

· Must possess excellent computational ability.

· Must possess excellent computer skills.

· Must be able to multi-task.

· Must be able to remain calm in stressful situations.

· Must be able to be graciously assertive.

· Has good knowledge of the city and surrounding area (history, attractions, etc.) of interest to guests.

Physical Demands

· Most work tasks are performed indoors. Temperature is moderate and controlled by property environmental systems.

· Must be able to sit at a desk for up to 8 hours per day. Length of time of these tasks may vary from day to day and task to task.

· Must have the ability to bend, squat and lift 50 lbs.

· Must be able to exert well-paced ability in limited space and to reach other departments of the property on a timely basis.

· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

· Talking and hearing occur continuously in the process of communicating with guests, managers, and fellow team members.

· Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.

· Requires manual and finger dexterity to use and operate all necessary equipment.

QUALIFICATION STANDARDS

Education

High school diploma or equivalent education is required.

Bachelor’s degree preferred.

Experience

A minimum of two years experience in a similar position is required.

Licenses or Certificates

Able to obtain and/or maintain any government required licenses, certificates, or permits applicable to the position.

Grooming

Team member must maintain a neat, clean and well-groomed appearance per Handlery Hotels’ standards.

No job description of a position can possibly include all duties which may be requested by guests or required by the property. The objective of all positions is to effectively provide the services personally or to immediately refer requests to the appropriate department manager.

Job Type: Full-time

Pay: $66,560.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• San Diego, CA 92108: Relocate before starting work (Required)

Work Location: In person