336 Customer Service Manager Jobs in Fort Lauderdale, FL
Hand & Stone - Fort Lauderdale is Hiring a Customer Service Manager Near Fort Lauderdale, FL
Job Description
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Benefits/Perks
- Employee Appreciation
- Health Insurance available for Full-Time Employee
- Dental, Vision, Life & Accident Insurance
- 401k retirement plan
- Flexible schedules
- Complimentary monthly massage or facial your choice
- Additional employee massages, facials and retail products at a reduced cost
Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry
Goal/Detail Oriented
Energetic, Enthusiastic and Caring Personality
Sales Experience is REQUIRED
Leadership, Training and Motivational Skills
Evening and Weekend Shifts Required
Strong Computer, Written and Verbal Communication Skills
JOB RESPONSIBILITIES INCLUDE
Overall Oversight and Management of Reception Team
Achieve Membership, Service, and Product Sales Targets
Development, Training, and Accountability for Reception Staff
Training and Motivating Sales Team
Reception and Orientation of Clients
Client Reservation Management
Overall Responsibility for Clients Experience in the Spa
Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance
Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.
COME GROW WITH US!
Job Type: Full-time
Job Summary
Full Time
$79k-102k (estimate)
04/28/2024
05/14/2024
handandstoneftlauderdale.com
FORT LAUDERDALE, FL
25 - 50
Private
ANNA URBANOVA
$5M - $10M
Consumer Services
Related Companies
The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
