Recent Searches

You haven't searched anything yet.

569 Guest Service Manager Jobs in Louisville, KY

SET JOB ALERT
Details...
Peachtree Hospitality Management
Louisville, KY | Full Time
$34k-43k (estimate)
Just Posted
Tru by Hilton Louisville/East, KY
Louisville, KY | Full Time
$28k-35k (estimate)
Just Posted
The Fresh Market Inc
Louisville, KY | Full Time
$37k-55k (estimate)
1 Day Ago
Hampton Inn Louisville Airport
Louisville, KY | Full Time
$31k-47k (estimate)
9 Months Ago
SpringHill Suites by Marriott Louisville Downtown
Louisville, KY | Other
$26k-35k (estimate)
2 Months Ago
SpringHill Suites Louisville Downtown
Louisville, KY | Full Time
$26k-35k (estimate)
2 Months Ago
Myriad Hotel
Louisville, KY | Full Time
$26k-35k (estimate)
7 Months Ago
TownePlace Suites by Marriott Louisville Airport
Louisville, KY | Full Time | Part Time
$26k-34k (estimate)
1 Month Ago
O'Reilly Hospitality Management LLC
Louisville, KY | Full Time
$26k-35k (estimate)
2 Months Ago
Extended Stay America
Louisville, KY | Full Time
$30k-39k (estimate)
3 Months Ago
Hillerich & Bradsby
Louisville, KY | Full Time
$30k-39k (estimate)
3 Months Ago
Nothing Bundt Cakes - 198
Louisville, KY | Part Time
$27k-35k (estimate)
4 Months Ago
Homewood Louisville Airport
Louisville, KY | Full Time
$26k-35k (estimate)
2 Months Ago
Peachtree Group Hospitality Management
Louisville, KY | Full Time
$26k-35k (estimate)
2 Months Ago
Louisville Residence Inn Old Henry
Louisville, KY | Full Time
$26k-34k (estimate)
3 Months Ago
Puttshack
Louisville, KY | Part Time | Full Time
$23k-29k (estimate)
3 Months Ago
Peachtree Hospitality Management
Louisville, KY | Full Time
$26k-35k (estimate)
7 Months Ago
Myriad Hotel
Louisville, KY | Full Time
$35k-49k (estimate)
9 Months Ago
HOBART SERVICE
Louisville, KY | Full Time
$101k-127k (estimate)
3 Months Ago
Crane 1 Services, Inc.
Louisville, KY | Full Time
$78k-101k (estimate)
4 Months Ago
Churchill Downs Racetrack
Louisville, KY | Part Time|Temporary
$25k-33k (estimate)
2 Months Ago
Churchill Downs Race Track - Louisville, KY
Louisville, KY | Part Time|Temporary
$25k-32k (estimate)
1 Month Ago
Fred Martin Superstore
Louisville, KY | Full Time
$68k-92k (estimate)
0 Months Ago
AAMCO Transmissions and Total Car Care
Louisville, KY | Full Time
$66k-86k (estimate)
3 Weeks Ago
Chewy
Louisville, KY | Full Time
$91k-118k (estimate)
4 Months Ago
Tecta America
Louisville, KY | Full Time
$105k-133k (estimate)
6 Months Ago
Jeff Wyler Automotive Family
Louisville, KY | Full Time
$86k-120k (estimate)
1 Week Ago
Guest Service Manager
$31k-47k (estimate)
Full Time 9 Months Ago
Save

Hampton Inn Louisville Airport is Hiring a Guest Service Manager Near Louisville, KY

Come Join Our Team!
Currently, we are looking for a top-performing Front Office Manager, Guest Service Manager, and Front Desk Manager to lead the Guest Service Team! The Hampton Inn Louisville Airport is undergoing a $6.2 M renovation.
Are you looking for a rewarding leadership opportunity to lead a team at a newly renovated hotel and have previous experience as a front desk agent, guest service agent, or front desk clerk? We are hiring a Front Office Manager, Guest Service Agent, and Front Desk Manager to lead our already fantastic team. The Front Desk Manager, Front Office Manager, or Guest Service Manager will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!
We’re off I-264, next to Louisville International Airport. Attractions such as Churchill Downs, the Mega Cavern amusement center, Kentucky Kingdom Amusement Park, Hurricane Bay Water Park, and Louisville Zoo are within three miles of our property. We’re a half mile from the Expo Center and the Kentucky Fairgrounds.
Come Check Us Out:
https://www.hilton.com/en/hotels/sdfaphx-hampton-louisville-airport/
What is in it for YOU?
All Associates:
  • WORK TODAY AND GET PAID TODAY Access your pay as you’ve earned it! No cost to you!
  • Vacation/ Personal days & Holiday pay
  • Access Perks
    • Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
  • Brand Travel Discounts for Travel and Food & Beverage
  • Online Training Courses
  • Referral Program and Bonus
  • Direct Deposit
  • Employee Assistance Program
  • Associate of the Month/Associate of the Year/Service Awards
Full-Time Associates:
  • Medical, Dental, and Vision BENEFITS START DAY ONE
  • Free Basic Life & Basic Accidental Insurance
  • Voluntary Life Insurance Products for Self, Spouse, and Dependents
  • Day Care Flex Spending account
  • Flexible Health Care Spending Account
  • Wellness Program- For those who have Medical on our Anthem plan
  • 401K with a Company match!
  • Jury Duty Leave
  • Bereavement Leave
Some Key Areas of Responsibility include:
  • Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
  • Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies
  • Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
  • Handle the front desk budget and order office supplies as needed
  • Compile occupancy reports and financial information for the general manager
Requirements:
  • A high school diploma or GED equivalent certification required
  • At least two years of work experience in office management as a front desk supervisor, assistant front office manager, or similar position in the hospitality industry
  • Strong knowledge of general hotel industry practices and policies
  • Possess excellent management skills, communication skills, and multitasking skills
  • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, are strongly desired
  • Applicants must be able to work weekends & holidays.
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.

Job Summary

JOB TYPE

Full Time

SALARY

$31k-47k (estimate)

POST DATE

08/13/2023

EXPIRATION DATE

05/05/2024

Show more

The job skills required for Guest Service Manager include Guest Service, Customer Service, Front Office, Leadership, Life Insurance, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Manager. Select any job title you are interested in and start to search job requirements.

For the skill of  Guest Service
United Dairy Farmers
Full Time
$44k-67k (estimate)
Just Posted
For the skill of  Customer Service
Cornerstone Caregiving
Full Time
$45k-57k (estimate)
Just Posted
For the skill of  Front Office
Pennyrile Family Dentistry
Full Time
$36k-43k (estimate)
4 Months Ago
Show more

The following is the career advancement route for Guest Service Manager positions, which can be used as a reference in future career path planning. As a Guest Service Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Manager. You can explore the career advancement for a Guest Service Manager below and select your interested title to get hiring information.

Homewood Louisville Airport
Full Time
$26k-35k (estimate)
2 Months Ago

If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Manager job description and responsibilities

A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

01/30/2022: Sarasota, FL

The guest services manager oversees the process of handling customer complaints.

02/28/2022: Altoona, PA

Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.

01/31/2022: Passaic, NJ

Present the menus and the special of the day

03/27/2022: Pascagoula, MS

Organisational and planning skills to develop customer service policies.

01/25/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Manager jobs

A guest service manager performs a variety of customer relations duties at a hotel.

04/12/2022: Youngstown, OH

Must be able to speak and understand the primary language used by the guests who visits the hotel.

03/22/2022: Wilmington, DE

Listen, understand and take action.

03/25/2022: Longview, TX

Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.

02/01/2022: Tucson, AZ

Customer service representatives, customer service management, and operations staff work together to make experiences that matter.

03/11/2022: Bremerton, WA

Step 3: View the best colleges and universities for Guest Service Manager.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more