JOB SUMMARY. Our Guest Service Reps have dynamic, energetic personalities and enjoy smiling, meeting people and making our guests happy. Representatives are responsible for providing high quality customer service to all guests visiting Churchill Downs. These representatives will assist with enhancing the guest experience to encourage future return visits. Duties include but are not limited to greeting guests, answering questions, providing direct...
POSITION SUMMARY. DO YOU WANT TO BE IN THE WINNER'S CIRCLE. In any industry, you will find professionals who are content with camping at a certain level of development. You'll also find a rare breed that is never content and look to continually learn and grow. At CDRT we are looking for future stars in our Sales & Service department. Specifically, we're looking for future thoroughbred-like sales reps that are ready to start their road toward a pr...
With a focus on guest services and operations, students will also have opportunities to learn from industry leaders in horse racing, hospitality, and major events. Successful candidates for this program must be driven, motivated self-starters, who are looking to jumpstart a career in sports and entertainment by learning the behind-the-scenes aspects of hosting a world-renowned event. Our student ambassadors must have dynamic personalities and enj...
JOB QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements outlined in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES. Advanced knowledge of horticulture and landscapes. Possess advanced knowledge ...
FUNCTION. Be a part of the historic 150th Anniversary of the Kentucky Derby & Kentucky Oaks by leading our team of experienced concierges in one of the Luxury Dining Rooms at Churchill Downs. Concierge managers will manage concierges in one space of the following: The Mansion, Woodford Reserve Paddock Club, Spires Terrace & Suites, or Matt Winn’s Steakhouse. Two required training dates (April 13th and April 27th, 2024) will prepare you to provide...
FUNCTION. The CDI Ticket Operations Manager will provide strategic and DBA leadership for all properties, staff, and products from a central location at Churchill Downs Racetrack.Assume the role as a point of contact for administration of each venue's manifest, inventory, building of events, pricing, invoicing, online sales & fulfillment, and reporting.As a team member of the Ticket Operations department, ensure that the ticketing system is funct...
