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105 Guest Service Representative Jobs in Louisville, KY

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Tru by Hilton Louisville/East, KY
Louisville, KY | Full Time
$30k-39k (estimate)
5 Months Ago
Multi-Color Corporation MCC
Louisville, KY | Full Time
$37k-46k (estimate)
2 Weeks Ago
Wieland Group
Louisville, KY | Full Time
$47k-61k (estimate)
5 Days Ago
Churchill Downs Inc.
Louisville, KY | Part Time|Temporary
$26k-33k (estimate)
1 Week Ago
MainStay Suites Louisville/Jeffersontown
Louisville, KY | Part Time | Full Time
$30k-39k (estimate)
0 Months Ago
Hampton/Home2 Dual Brand in Louisville/Hurstbourne, KY
Louisville, KY | Full Time
$30k-39k (estimate)
1 Month Ago
Wyatt Investments Inc.
Louisville, KY | Full Time
$31k-39k (estimate)
1 Month Ago
SpringHill Suites by Marriott Louisville Downtown
Louisville, KY | Other
$26k-35k (estimate)
2 Months Ago
SpringHill Suites Louisville Downtown
Louisville, KY | Full Time
$26k-35k (estimate)
2 Months Ago
Myriad Hotel
Louisville, KY | Full Time
$26k-35k (estimate)
7 Months Ago
Extended Stay America
Louisville, KY | Full Time
$30k-39k (estimate)
3 Months Ago
Churchill Downs Racetrack
Louisville, KY | Part Time|Temporary
$25k-33k (estimate)
2 Months Ago
Z Salon Spa
Louisville, KY | Full Time
$34k-42k (estimate)
3 Months Ago
Z Salon Spa
Louisville, KY | Full Time
$34k-42k (estimate)
3 Months Ago
Galen College of Nursing
Louisville, KY | Full Time
$44k-57k (estimate)
2 Months Ago
ShipMonk
Louisville, KY | Other
$44k-58k (estimate)
2 Months Ago
Credit Clearing House of America
Louisville, KY | Full Time
$32k-40k (estimate)
2 Months Ago
Domino's Pizza (9268)
Louisville, KY | Full Time
$36k-45k (estimate)
3 Months Ago
Copart, Inc
Louisville, KY | Full Time
$38k-48k (estimate)
3 Weeks Ago
Elite Staffing Inc.
Louisville, KY | Full Time
$37k-46k (estimate)
1 Month Ago
Elite Staffing Inc.
Louisville, KY | Full Time
$37k-46k (estimate)
1 Month Ago
Elite Staffing Inc.
Louisville, KY | Full Time
$37k-46k (estimate)
1 Month Ago
Crown Packaging
Louisville, KY | Full Time
$35k-44k (estimate)
2 Months Ago
RNR - KY + IN
Louisville, KY | Part Time | Contractor
$37k-46k (estimate)
0 Months Ago
Louisville Water Company
Louisville, KY | Full Time
$50k-65k (estimate)
1 Month Ago
Ecolab
Louisville, KY | Full Time
$47k-64k (estimate)
2 Months Ago
RNR Tire Express and Custom Wheels - Louisville
Louisville, KY | Full Time
$68k-91k (estimate)
3 Months Ago
Family Dollar
Louisville, KY | Full Time
$31k-40k (estimate)
4 Months Ago
Guest Service Representative
$30k-39k (estimate)
Full Time 5 Months Ago
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Tru by Hilton Louisville/East, KY is Hiring a Guest Service Representative Near Louisville, KY

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.
From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.
Kana Hotel Group is proud to offer the following benefits: 
  • Medical 
  • Vision 
  • Dental
  • 401K 
  • Immediate Pay- earned wage access!
  • Vacation time
  • Sick time
  • Holiday pay 
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long term/short term disability
  • Life insurance
Primary Responsibilities 
• Greet guests and perform check-in/out procedures 
• Follow all cash and credit card procedures required by hotel and brand standard
• Check house count to determine the rooms available for the day 
• Review credit limit exception report & gets additional approval if necessary
• Check expected departures for today & clears checkouts or extends stays after check out time
• Update housekeeping room status when received from housekeeping 
• Balance departments from daily activity report at the end of shift 
• Performs cashier shift change when cash is in balance 
• Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them 
• Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations 
• Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met 
• Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form 
• Ability and flexibility to work various shifts including evenings, weekends, and holidays
Education/Experience 
• High School diploma or GED preferred 
• One year hospitality experience required 
• Customer service experience required 
• Experience handling cash and credit card procedures 
• Attention to detail 
• Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-39k (estimate)

POST DATE

12/27/2022

EXPIRATION DATE

05/05/2024

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Tru by Hilton Louisville/East, KY
Full Time
$26k-35k (estimate)
5 Months Ago
Tru by Hilton Louisville/East, KY
Full Time
$46k-62k (estimate)
7 Months Ago
Tru by Hilton Louisville/East, KY
Full Time
$22k-29k (estimate)
6 Months Ago

The job skills required for Guest Service Representative include Customer Service, Housekeeping, Credit Card, Cash Handling, Promotion, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

MainStay Suites Louisville/Jeffersontown
Part Time | Full Time
$30k-39k (estimate)
0 Months Ago
Churchill Downs Racetrack
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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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