Executive Housekeeping Manager
HILTON EXPERIENCE PREFERED

Responsibilities:

1. Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development.

2. Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies.

3. Enforces policies and procedures in the department.

4. Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.

5. Directs hourly associates in all areas of the department.

6. Prepares daily assignment sheets for all housekeeping and laundry associates.

7. Maintains cleanliness quality based on hotel objectives.

8. Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom.

9. Assumes responsibility for the guest feedback and guest service scores in all departmental related indices.

10. Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.

11. Compiles and reports accurate status of all guestrooms to the front desk department.

12. Enforce standard procedures for the acceptance, security and return on guest lost and found items.

13. Maintains productivity and labor cost goals.

14. Conducts formal inventories of linen, supplies and equipment as required.

15. Participates in the ordering of supplies so as to maintain adequate inventory levels.

16. Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.

17. Maintains departmental key control.

18. Maintains deep cleaning program.

19. All other duties assigned by the General Manager or Management Company

Job Type: Full-time

Pay: $37,000.00 - $39,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 3 years (Preferred)
• Hotel Experience: 2 years (Preferred)

Work Location: In person