Overview:
This role will be the first point of contact for visitors and guests, providing exceptional customer service and administrative support. In addition to reception duties, this role will involve assisting with various clerical tasks as needed to ensure the smooth operation of office.

Responsibilities:

• Answer, screen, and direct incoming calls promptly including sensitive phone calls and inquiries, and those of a confidential or urgent nature. Exercises discretion and professionalism when dealing with such matters.
• Manages conference rooms, including scheduling and coordinating bookings for internal and external meetings, workshops, and events. Uses the Outlook calendar feature to organize and coordinate conference guests and events, ensuring accurate scheduling and timely communication.
• Greet and welcome visitors with a positive and professional demeanor, manages the issuance and tracking of visitor badges, ensuring accurate recording of visitor information and adherence to security protocols.
• Maintain cleanliness and organization of the reception area.
• Assist with administrative tasks such as data entry, filing, copying, and scanning documents.
• Handle incoming and outgoing mail and packages.
• Coordinate calendars with other departments to ensure seamless communication and workflow.
• Assist with special projects and tasks as assigned.

Requirements:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) including proficiency in using Outlook calendar features.
• Exceptional interpersonal and communication skills.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.

Join our team as a Receptionist/Assistant and contribute to our success by providing exceptional administrative support. This is an opportunity to work in a friendly environment where your skills will be valued, and your contributions recognized.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the role.

Job Type: Full-time

Pay: $17.77 - $22.82 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Cincinnati, OH 45219: Relocate before starting work (Required)

Work Location: In person