18 Business Development Representative Jobs in Worcester, MA
Griffin Greenhouse Supplies is Hiring a Business Development Representative Near Worcester, MA
- Collaborate with the sales team to identify opportunities for cross-selling and upselling within current accounts.
- Conduct market research to identify and pursue potential new clients, expanding the client base.
- Utilize CRM software to track interactions, maintain records, and report progress.
- Provide feedback to improve sales and marketing strategies.
- Meet or exceed monthly and quarterly targets for client engagement and revenue growth.
- Serve as the primary support for order processing and management for sales representatives and customers.
- Oversee the entire order lifecycle, including entry, verification, confirmation, changes, tracking, claims, and returns.
- Execute daily transactions using Prelude, Griffin’s order management system, and the B2B website.
- Ensure accuracy and integrity of customer orders, managing shipping, pricing, substitutions, and returns.
- Efficiently handle the retrieval and organization of sales orders.
- Maintain timely communication via email and phone with sales reps, customers, and vendors.
- Generate sales reports upon request and communicate relevant deadlines and vendor information to customers.
- Cultivate positive relationships with management, customer care team, sales force, customers, and vendors.
- Effectively prioritize and manage time to handle inbound and outbound calls, resolve customer issues, and complete tasks.
- Provide recommendations for problem-solving and suggest system enhancements to exceed customer expectations.
- Maintain and update the Sales Representative Hot Book throughout each phase of the process.
- Ensure consistent attendance and adherence to work schedules, transitioning from in-office to over-the-road roles as required.
- Prospect and engage with existing clients through various channels such as phone calls, emails, and virtual meetings.
- Develop strategies to reinvigorate inactive accounts and foster increased client engagement.
- Forge strong client relationships by understanding their business objectives and delivering tailored solutions.
- This position requires regular and reliable attendance and adherence to work schedules.
- Perform other related duties as assigned.
- Support system testing and training initiatives, utilizing Griffin's Operating System for sales and customer analysis.
- Present and explain sales programs to customers to drive sales and minimize travel costs.
- Bachelor’s degree in business administration, Communications, Horticulture, or a related field is preferred. A master’s degree is a plus.
- Previous experience in order processing, customer service, or sales support roles is beneficial.
- Demonstrated ability to effectively manage customer relationships and resolve issues is a plus.
- Familiarity with CRM software for tracking interactions and generating reports is beneficial.
- We are committed to providing comprehensive training and support to individuals who demonstrate potential and align with our values and objectives.
- Strong communication skills, both verbal and written, with the ability to interact professionally with sales representatives, customers, and vendors.
- Excellent organizational skills and attention to detail to manage orders accurately and efficiently.
- Proficiency in time management and prioritization to handle multiple tasks and meet deadlines effectively.
- Problem-solving abilities to identify issues, recommend solutions, and escalate as necessary.
- Adaptability to work in a fast-paced environment and willingness to learn new systems and processes.
- Collaborative mindset with the ability to work effectively within a team environment and build positive relationships with stakeholders.
- Analytical skills to interpret sales data, identify trends, and make informed recommendations.
- Customer-focused approach with a commitment to delivering high-quality service and exceeding customer expectations.
- Ability to work independently with minimal supervision while demonstrating accountability and reliability.
- Strong computer skills, including proficiency in Microsoft Office suite (Excel, Word, Outlook) and familiarity with order management software.
Job Summary
Full Time
$84k-109k (estimate)
04/18/2024
07/05/2024
griffins.com
Tewksbury, MA
100 - 200
Related Companies
The job skills required for Business Development Representative include Business Development, Customer Service, B2B, Communication Skills, Sales and Marketing, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Development Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Development Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Development Representative positions, which can be used as a reference in future career path planning. As a Business Development Representative, it can be promoted into senior positions as a Business Development Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Development Representative. You can explore the career advancement for a Business Development Representative below and select your interested title to get hiring information.
If you are interested in becoming a Business Development Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Development Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Business Development Representative job description and responsibilities
When a prospect first enters the sales funnel, a business development representative takes charge of taking the operation efficiently to the end goal because they are at the forefront of the sales process.
12/08/2021: Fayetteville, NC
On a daily basis, a business development representative will perform a variety of diverse tasks that will help them achieve their goals.
12/29/2021: Hartford, CT
Business development representatives have been able to use cold calling and prospect high-level potential customers.
12/12/2021: Pocatello, ID
A business development representative cultivates relationships with potential business clients of an organization.
12/11/2021: Charlotte, NC
Generated new business opportunities by sending email communications and making outbound calls to qualified prospects.
01/27/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Business Development Representative jobs
Find a Balance of Personalization and Efficiency.
02/02/2022: Clearwater, FL
Use simple and concise language.
01/25/2022: Memphis, TN
Earn professional certifications.
02/11/2022: Parkersburg, WV
Step 3: View the best colleges and universities for Business Development Representative.
Similar Jobs
Popular Articles
