Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Receptionist in our Washington, DC office. We offer competitive compensation and an excellent benefits package.

Position Summary:

The Receptionist receives and greets visitors and provides support to the conference center and hospitality department. This position will perform a variety of administrative tasks to support our guests and office needs. Candidate should also be flexible to work overtime as needed.

Duties & Responsibilities:

• Represents the firm in a professional manner by providing customer focused service
• Maintains visitor log and promptly notifies internal teams of guest arrivals; greets and escorts visitors to assigned locations
• Proactively anticipates visitor’s needs, and provides clear communication between reception and internal teams to exceed expectations and makes an exceptional first impression
• Answers incoming calls and directs them appropriately
• Follows established protocols, utilizes discretion, and adheres to confidentiality policies
• Responds to department inquiries in a timely manner and directs them appropriately through written and verbal communication
• Coordinates room reservations and proactively monitors schedules to utilize inventory and avoids scheduling conflicts
• Assists with food orders, meeting set up, and responds to transportation requests.
• Performs additional duties and responsibilities assigned to the hospitality department 

Skills & Competencies:

• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations. Proactive in seeking innovative ways in which to help others
• Position also requires the ability to meet strict deadlines, effectively prioritize multiple tasks
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Candidate must be a self-starter who can work independently with minimal supervision
• Discretion to recognize confidential, sensitive, and proprietary information and maintain such information as confidential

Qualifications & Prior Experience:

• High School Diploma or equivalent experience; College Degree in Hospitality Management is a plus
• Minimum 5 years of experience in a professional services environment; strong background and experience with guest relations
• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook
• Exceptional computer skills with the ability to learn new software applications quickly 

Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

In support of our unwavering dedication to putting diversity, equity, and inclusion into action, GT participates in the Mansfield Rule Certification Program. This Program, which is administered by The Diversity Lab, aims to increase diverse representation in the legal industry. In July 2020, we achieved Mansfield Rule 3.0 Certification. A year later, in 2021, we achieved Mansfield 4.0 Certification Plus, meaning we went beyond the requirements of the original Mansfield program. Most recently, in 2022, GT gained Mansfield Rule 5.0 Certification Plus – again achieving the highest level of certification a law firm can obtain. GT is currently participating in the Mansfield Rule 6.0 Certification Program. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.

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