ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Our Benefits:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Receptionist provides professional and courteous service to all visitors of the Kennedy Institute as well as perform basic administrative tasks essential to effectively operating the front desk area.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Answers incoming calls in a pleasant manner and directs each call appropriately.
• Greets visitors; ensures that they sign the visitor’s log and notifies the appropriate staff member of the visitor’s arrival.
• Enters department incident reports in the UIR Database.
• Files fax logs, packing slips, and other office documentation on the Purchasing Drive.
• Interacts regularly with vendors to schedule repairs, order supplies, etc.
• Schedules repair services for phones, copy machines, and other office equipment.
• Intakes (date, stamp, open, and log), sorts, and distributes all incoming mail. Processes outgoing mail.
• Signs for, records, and notifies the appropriate staff member(s) of all deliveries.
• Sorts and distributes faxes, print jobs, and various inter office communications.
• Updates telephone options (i.e. – greetings), as assigned.
• Provides administrative support (i.e. - data entry, mail/envelope label creation, memos, etc.), for all Programs at the request and approval of the Department’s Administrative Manager.
• Maintains coffee area to include maintaining inventory of supplies.
• Manages logs/database(s) and conference rooms schedule.
• Maintains the Catholic Charities, DDA, CSLA, DHHS and Maryland Child Care Administration handbooks for all programs.
• Assists with monthly fire and other drills.
• Troubleshoots copier, computer, and telephone system as needed.
• Performs other duties as assigned.

EDUCATION and EXPERIENCE:

• High School Diploma or equivalent (Verification of foreign equivalency required).
• Six (6) months of performing receptionist and/or general clerical duties.

SKILLS and COMPETENCIES:

• Ability to effectively communicate in English both verbally and in writing.
• Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)