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**Customer Service Representative** **Duties:** - Provide exceptional customer service and support to clients - Handle incoming customer inquiries and resolve issues in a timely manner - Assist customers with product information, pricing, and order processing - Maintain accurate customer records and update information as needed - Collaborate with internal teams to address customer concerns and ensure customer satisfaction - Identify opportunities for business development and upselling to existing customers - Analyze customer feedback and provide recommendations for improvement **Skills:** - Strong negotiation skills to effectively handle customer concerns and find mutually beneficial solutions - Ability to analyze customer needs and recommend appropriate products or services - Experience in business development, including identifying new market opportunities and expanding client base - Bilingual in English and Spanish is a plus, as it allows for effective communication with a diverse customer base - Account management skills to build strong relationships with clients and ensure their ongoing satisfaction - Sales experience, particularly in outside sales or technology sales, is an advantage - Proficiency in Salesforce or similar CRM software is preferred Join our team as a Customer Service Representative and be part of a dynamic company that values its employees. We offer competitive compensation, comprehensive benefits, and opportunities for career growth. Apply now to become part of our dedicated team! Note: Please do not include any contact information such as email or phone number.
Job Type: Full-time
Pay: $35,000.00 - $100,000.00 per year
Compensation package:
Schedule:
Travel requirement:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
$51k-66k (estimate)
02/14/2024
04/22/2024
The job skills required for Customer Service Representative include Customer Service, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.