Job Overview:

We are seeking a skilled Front Office Manager to oversee the daily operations of our busy Ophthalmology practice front desk and reception area. The ideal candidate must have previous experience in a medical office setting and be able to work independently in a high patient volume environment.

Duties:

• Oversee patient registration and check in, obtaining and updating accurate patient/insurance verification information
• Ensure smooth operation of phone systems and handle all incoming calls with professionalism
• Manage patient interactions with professionalism, scheduling appointments, and maintaining confidentiality
• Maintain a welcoming and organized reception area
• Schedule and coordinate surgical appointments for patients
• Evaluate patient data to verify all information that has been received, completed and signatures obtained including insurance verification and proper authorizations/referrals
• Ability to proactively respond to changing demands
• Accepts and resolves patient complaints
• Ability to work effectively as a team member with Physicians and other staff
• Perform other duties as required

Requirements:

• Previous experience in an Ophthalmology office setting
• Must have good computer skills
• Knowledge of EHR systems
• Knowledge of HIPAA rules & regulations
• Knowledge of MS Word and Outlook
• Multi-Tasking ability
• Excellent verbal and communication skills
• Strong organizational skills
• High school graduate or equivalent

Hours:

Monday – 8:00am to 5:00pm

Tuesday – 8:00am to 5:00pm

Wednesday – 6:30am to 1:00pm

Thursday – 8:00am – 5:00pm

No Fridays or Weekends

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• No weekends

Work setting:

• In-person

Ability to Relocate:

• Scottsdale, AZ 85255: Relocate before starting work (Required)

Work Location: In person