Position Title: Bilingual Medical Front Office Assistant

Supervisor: Front Office Manager

Job Description:

Candidates for our Medical Front Office Assistant positions should be familiar with a variety of activities in a medical office, including interacting with patients in person and on the phone, explaining office policies, appointment scheduling, organizing charts, and more. Reliability and a strong work ethic combined with great communication skills are a must. Only fluent English and Spanish bilingual candidates will be considered.

Front Office Duties and Responsibilities:

• Greet patients and establish a positive customer experience
• Explain office policy and service offerings of practice
• Organize and maintain patient records, update when necessary
• Operate office equipment
• Proficient skills working with EMRs
• Protect patient information and rights to maintain confidentiality with both personal and financial information
• Maintains efficient operations by following office policies and procedures
• Supporting peers in the execution of their duties

Front Office Requirements and Qualifications:

• High school diploma or equivalent; Associate degree preferred
• Prior work experience in a medical front office setting
• Fluent in reading and speaking English and Spanish
• Excellent typing skills
• Good knowledge of Microsoft Office
• Outstanding verbal communication skills
• Great organizational and multitasking abilities

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday

Experience:

• Medical: 1 year (Required)

Work Location: In person