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Customer Service Representative
Golden Corral Jacksonville, NC
$33k-42k (estimate)
Full Time | Restaurants & Catering Services 1 Month Ago
Save

Golden Corral is Hiring a Customer Service Representative Near Jacksonville, NC

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Do you love innovation? At Coastal Equipment Company, a division of Golden Corral Corporation, America's premier buffet restaurant, we're industry leaders in growth and innovation and creatively recognizing our team members' contributions. With individuals like you on our team, Golden Corral will continue to grow for years.

As a Customer Service and Sales Representative, you will help Golden Corral restaurant operators and franchisees exceed their guest experience and business goals by helping them obtain the equipment and tools they need to run successful restaurants.

Responsibilities:

  • Serve as a point of contact for restaurant operators and franchisees and set the tone for an exceptional customer care experience.
  • Process equipment orders for restaurants, sourcing available equipment. Field incoming restaurant calls regarding lost, damaged, or incorrect items and pricing. Then, correct items and find a resolution.
  • Communicate with vendors and customers on equipment ship dates or delays.
  • Coordinate with the Warehouse Manager when inventory challenges arise.
  • Remain current on product offerings, pricing, and the time needed to source and fill orders.
Required Skills/Abilities:
  • Excellent communication and interpersonal skills
  • Ability to positively and proactively handle restaurant operator and franchisee orders and concerns and prioritize multiple tasks in a fast-paced environment
  • Excellent organizational and time management skills with strong attention to detail
  • Proficient in Microsoft Office Suite or similar software
  • Restaurant operations and equipment knowledge preferred
Education and Experience:

  • High School Diploma or equivalent. Business or technical training preferred
  • Customer service work experience preferred

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$33k-42k (estimate)

POST DATE

03/11/2024

EXPIRATION DATE

05/23/2024

WEBSITE

goldencorral.com

HEADQUARTERS

RALEIGH, NC

SIZE

7,500 - 15,000

FOUNDED

2020

TYPE

Private

CEO

LANCE TRENARY

REVENUE

$1B - $3B

INDUSTRY

Restaurants & Catering Services

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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