We're Hiring Customer Care Advocates!

We offer PTO and Holiday Pay!

The requirements needed to join our team are:

High School diploma or equivalent

Bilingual (English/Spanish) preferred

At least 1 year of related work experience

Required skills include communication, order entry, problem solving and resolution, up-selling, and teamwork.

Mechanical aptitude or previous parts counter or mechanical experience a plus*

Previous experience dealing directly with customers in an in-bound sales environment

Ability to sit and look at a computer screen, listen to customers through a headset, and. enter data quickly and accurately into a computer for long periods of time.

Ability to lookup and read illustrated parts listings on the computer, microfiche, or in other reference material spatial ability.

Ability to use e-mail, web applications, and an industry-specific computer application.

Ability to read numbers accurately and multi-task.

Ability to sell the company and our products to our customers, including up-selling.

Ability to address customers in a courteous and efficient manner.

Ability to manage customer complaints and/or angry customers and to handle stressful situations over a telephone.

Pass drug test and criminal background check.

If you feel that you are the right candidate for this job, please apply!

Job Types: Full-time, Temporary

Benefits:

• Paid time off
• Referral program

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Work Location: In person