97 front desk supervisor Jobs in charlotte, nc
Staybridge Suites Charlotte Ballantyne is Hiring a Front Desk Supervisor Near Charlotte, NC
Job Description
Position Overview: As a Front Desk Supervisor at Staybridge Suites, you will play a crucial role in ensuring the smooth operation of the front desk and delivering a memorable guest experience. You will be responsible for supervising front desk staff, managing guest reservations, handling inquiries, and maintaining a positive and welcoming atmosphere.
Responsibilities:
- Supervision and Leadership: Lead and motivate front desk staff, providing guidance and support to ensure high-quality guest service.
- Guest Services: Manage guest check-ins and check-outs, handle reservations, and address guest concerns or issues promptly and professionally.
- Training: Train and onboard new front desk staff, ensuring they are equipped with the knowledge and skills needed to excel in their roles.
- Communication: Maintain clear and effective communication with other hotel departments to ensure a seamless guest experience.
- Problem Resolution: Address and resolve guest issues or concerns in a timely and effective manner, seeking to exceed guest expectations.
- Administrative Tasks: Oversee administrative tasks such as maintaining accurate records, handling cash transactions, and preparing reports as required.
- Quality Assurance: Monitor and uphold the hotel's standards of cleanliness, professionalism, and guest satisfaction.
Qualifications:
- Experience: Previous experience in a front desk or guest service role.
- Communication Skills: Excellent verbal and written communication skills with a strong focus on customer service.
- Flexibility: Willingness to work a flexible schedule, including weekends and holidays.
- Hospitality Knowledge: Familiarity with hospitality industry standards and trends.
Source: Northwood Hospitality
Job Summary
Full Time
$35k-49k (estimate)
11/30/2023
05/09/2024
The job skills required for Front Desk Supervisor include Guest Service, Leadership, Cash Handling, Written Communication, Communication Skills, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
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Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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