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G&B Coffee LLC - Job DescriptionJob Title: GeneralManager
Location: Los Feliz
Classification: Salary, not OT-exempt
Reports to: Coffeehouse Excellence Manager
Compensation: $70k annually incentive bonus
About the Company
Go Get Em Tiger is a growing, community focused LA based coffee retail and roasting company with ten cafes and a nascent DTC coffee subscription service. Our mission is to inspire human connection and build belonging.
We are as fanatical about supporting the communities we serve as we are about excellent quality and hospitality, and our aim is to build the most human centered hospitality company in the World.
About the Job
At our heart, we are a retail coffee company. Maintaining an excellent retail café experience is critical to our success; it is the most important work that we do. And so, the job of a Manager is among the most important in the company.
The General Manager (GM) is responsible for the overall guest and employee experience by hiring and training a team of top-performers. They demonstrate a complete understanding of G&B/GGET values and standards, including the 10 Principles of Customer Service, and use their mastery to foster a shop culture centered on the company’s ethos. The GM sets a high standard of technical acumen and service excellence for the employees of the shop and holds them accountable to attaining those standards in a fair and positive manner.
The GM utilizes the shop P&L statement and other regular reports to make informed decisions on the shop's ordering, scheduling, and revenue generation. They also stand to benefit personally from the success of the shop, through an incentive-driven compensation system. The GM oversees a team of Shift Managers and Team Members to help achieve their cafe’s goals while developing a bench of future leaders.
This position will generally require around 45 hours per week, and it is essential the GM can work weekends. A majority of the GM's time will be spent working on the floor of the cafe every week.
Key Responsibilities
Other Job Duties
Required Skills, Knowledge, and Abilities
Experiential Qualifications
Physical Requirements, with or without a reasonable accommodation
Some Reasons You Might Like Working Here
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full Time
$73k-109k (estimate)
04/03/2024
04/15/2024
The job skills required for General Manager include Customer Service, Scheduling, Promotion, Futures, Initiative, Food Safety, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.