• High School Diploma and 4 years of relevant experience.
• Two or more years of experience in a medical office, clinic, or similar.
• Proficient in common office software, such as Microsoft Office (Word, Excel, and PowerPoint).
• Experience with customer service, such as scheduling appointments and answering frequent calls.

• Manage front desk operations including scheduling patient appointments.
• Greet and check patients in and out.
• Answer clinic telephones.
• Communicate effectively and professionally with patients, providers, and other team members.
• Maintain a clean and orderly clinic waiting and front desk area.
• Assist with planning events, coordinating meetings, ordering office supplies, tracking inventory, badging visitors, and taking meeting minutes.
• Provide administrative support to providers and the Preventative Health team, including Absence/Case management, behavioral health, Physical therapy; ergonomist, and the department manager, including updating calendars, scanning, updating medical records, and sending appointment reminders.

• To be considered, you must be able to obtain and maintain a government issued clearance, if needed.
• Due to the nature of the work, a U.S. Citizenship is required.

• Effective business writing skills.
• Demonstrated ability to organize, prioritize, document, and follow through on multiple tasks with competing priorities.
• Ability to identify critical issues and exercise logical and independent judgment.
• Experience with medical terminology.
• Experience scheduling medical appointments using an electronic medical record (EMR) system.
• Knowledge of HIPAA and other quality, compliance, and regulatory requirements.
• Previous procurement, contract development, and budgeting experience.
• Insurance and coding experience.
• Project management and process improvement experience.
• Background or interest in ergonomic evaluations, chair fittings, ergonomic education, injury prevention, and job placement evaluations.

The NNSA's Sandia National Laboratories' California Campus, located in Livermore, California, provides essential science and technology to resolve the nation’s most challenging security issues. Many of these challenges — like energy resources, transportation, immigration, ports, and more — surfaced early in the state of California, providing Sandia-California with a special opportunity to participate in the first wave of solutions to important national problems. (sandia.gov).

GEM Technologies, Inc. (GEM) is an award-winning federal contractor with more than 29 years of experience providing environmental, construction, facility management, and technical services to federal agencies, state and local governments, and commercial organizations. Founded in 1994 as a nuclear engineering firm to support federal operations in East Tennessee, GEM has since expanded into a nationwide, multi-disciplinary provider with over 270 employees and a diverse portfolio of contracts in the environmental, nuclear, and defense sectors.

At the core of our operations is our guiding philosophy: our partnership, your success. We believe in the power of collaboration and recognize that good partnerships are the building blocks to success. We partner with our clients to solve complex problems, exceed expectations, and advance critical missions. We partner with our communities to promote well-being by investing in local schools and non-profit organizations. We partner with our employees and remain committed to managing a cohesive workforce and cultivating a supportive workplace.

BENEFITS: To recruit and retain our exceptional staff, we offer the opportunity to elect benefit packages that best suit our employee’s needs; this includes, but is not limited to, a highly competitive Salary, Medical, Dental and Vision Insurance (including HSA & PPO options), Paid Time Off (PTO), Life Insurance, and a matching 401(k) Retirement Plan.

COMPENSATION: GEM does not publish salary ranges on external job boards; all ranges listed are estimates made by vendors and not actual salary ranges. GEM’s offered compensation is dependent on candidates’ education, qualifications, and relevant years of experience.