SUMMARY:

The Accounts Receivable Specialist is primarily responsible for all accounting work associated with processing daily property activity and accounts receivable for all properties within the Garden Communities Family of Properties (“Garden Communities”). In addition, the Accounts Receivable Specialist is responsible for assisting the Accounts Receivable Manager and Manager of Contracts and Collections, as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The Accounts Receivable Specialist duties and responsibilities include, but are not limited to, the following:

• Process daily activity (for multiple projects) timely and accurately in accordance with established procedures, including but not limited to:

• Process move-ins, lease changes, renewals, roommate releases and add-ons, and cancellations.
• Prepare and process cash receipts including remote deposit.
• Create, update, and review cash reports and monthly income projections for portfolio.
• Monthly move-in audits for resident water/utility bill generation and process final water/utility bills.
• Follow up with property staff regarding deposit accounting files received and outstanding.
• Create move out files and process Statement of Deposit Account (SODA).
• Handle mailing of SODAs.
• Process bank returned items and create initial report for Collections Department.
• Monthly resident bill preparation auditing.
• Update monthly lease charges for accounts going “month to month” (lease term ending).
• Assist with preparing resident files to be sent for legal action.
• Process interoffice courier bags. Send and receive mail and packages for corporate office.
• Accounting related customer service.
• Perform general office duties such as stapling, filing, and handling routine correspondence.
• Assist with year-end boxing of files.
• Any other duties as assigned by Accounts Receivable Manager, Manager of Contracts and Collections, or Accounts Receivable Lead.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made for persons with disabilities to perform the essential functions, upon request.

EDUCATION/EXPERIENCE:

• At least 1-year Property Management experience and/or training; or equivalent of education and experience.

• One year of accounting experience and/or training or equivalent of education and experience

• Knowledge of Yardi Voyager preferred

TECHNICAL SKILLS REQUIRED:

• To perform this job successfully, the individual should have intermediate skills in current versions of Microsoft Office and the operation of 10-key calculators.

PHYSICAL DEMANDS:

• Must be able to lift and/or move up to 20 pounds. Regularly required to sit, stand, walk, stoop, bend, squat, open doors, and climb/descend stair. Must be able to operate standard office equipment, including computer, telephones, and copier/scanner. Must be able to do filing.

COMMUNICATIONS:

• Must be able to communicate effectively (orally and written) in a professional manner on a regular basis with management and co-workers within the company as well as residents and outside vendors. Works well as part of a team. Follows instructions and responds to management’s direction. Takes constructive criticism and uses it as a learning tool.

SUPERVISORY RESPONSIBILITIES:

• This position does not have supervisory responsibilities.

ATTENDANCE AND PUNCTUALITY:

• Is reliable and consistently at work and on time; willing to travel and work evenings, weekends, and holidays as required.

TRAVEL

• Travel may be required within the Southern California Region.

OTHER COMPETENCY REQUIREMENTS FOR EFFECTIVE PERFORMANCE

• Is energetic, positive, ethical, and enthusiastic. Effective communicator. Inspires trust, respect and loyal team relationships.

• Understands business objectives (focus on profitability, quality, professionalism, efficiency, and effective use of time), and is results driven. Develops practical strategies to achieve business objectives. Makes sound business decisions.

• Excels in a fast paced, dynamic environment; ability to adapt to changing priorities; remains organized and focused under pressure; able to meet deadlines.

• Calmly and effectively manages conflict, difficult and/or emotional situations, focusing on resolving issues and achieving an effective solution, rather than on blame.

• General understanding of company’s policies and laws applicable to the conduct of business; follows and enforces such policies and laws.

• Works independently with little or only general supervision.

• Is accountable for the responsibilities of the position; accepts constructive criticism in a positive manner.

• Treats others with respect; shows sensitivity to and respect for cultural differences; supports diverse workforce and helps to ensure a workplace and living community free from unlawful discrimination and harassment.

• Maintains confidentiality and discretion with regard to sensitive proprietary and confidential information of Company, Garden Communities, residents, and customers.

Pay range: $26-$34/hr.

GC Service Corp. is an equal opportunity employer, veterans and disabled.