Summary of Position

The Commercial Sales Consultant sells alarm systems and other surveillance equipment to businesses/commercial entities to monitor security at a commercial level. The Commercial Sales Consultant is responsible for preparing proposals, running appointments, and closing sales.

Essential Functions

• Knowledge of products, services, pricing, methods, history and reputation of Guardian Alarm

• Prospect for new business
• Create goodwill and further the positive image of Guardian Alarm by acquainting police crime prevention departments in geographic territory with Guardian and self and act as liaison between Guardian and Police Department

• Speak as a security expert and representative of Guardian Alarm to such groups as business networking associations, civic and fraternal organizations

• Work as assigned on Guardian sponsored exhibits to secure leads for new business

• Participate in Guardian sponsored sales training programs and meetings

• Determine customer desirability in view of ability to pay, potential trouble runs, etc
• Conduct physical surveys of premises and identifies areas and means of protection

• Design protective systems in accordance with the needs of prospects, and price systems in accordance with established price lists

• Prepare and present sales presentations and proposals to prospect, identifying positive features and benefits of our products and services over those of competition

• Follow up on prospect and negotiate contract terms and clauses and prepare final contract for signature

• Process contracts, paperwork and other work orders and complete all paperwork in accordance with approved and standardized procedures

• Perform a credit check approval prior to approval of contract

• Provide timely resolutions to any inquiries and/or problems

• Assist in collection of customer’s unpaid installation balance

• Manage all leads in database, updating as needed

• Coordinate sales activities with operations supervisors and assist them on installation and/or service questions regarding systems sold
• Keep abreast of standards and requirements set forth by regulatory bodies and of new equipment and services available within Guardian
• Follow-up with the customer after the installation to ensure the customers’ expectations have been met

Required Skills & Abilities

• Excellent verbal and written communication skills

• Excellent sales and negotiation skills

• Thorough understanding of products to be sold

• Organized with an attention to detail

• Proven ability to build and maintain relationships with clients

• Proficient with Microsoft Office Suite or related software

• Proficient with CRM software

Education & Experience Required

• High school diploma or equivalent

• Some College or equivalent work experience preferred

• 3-5 years business to business sales experience required

• Security industry experience preferred