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Customer Service Representative
$31k-39k (estimate)
Full Time 1 Month Ago
Save

FYZICAL Therapy and Balance Centers is Hiring a Customer Service Representative Near Cary, NC

If you have a passion for helping others and enjoy interacting with the public, FYZICAL, the leading physical therapy company in the country, has a Customer Care Representative opening in Cary, NC that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as a Customer Care Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love.
We are an innovative physical therapy facility that bypasses traditional approaches to care. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. Start down your exciting career path today by applying for our Customer Service Representative job opening!
At FYZICAL North Cary, it is our mission to better the lives of others; our employees, our patients, and the community that surrounds us. We strive to create an environment that provides a positive work-life balance for our employees, an environment that is welcoming, inclusive, and nurturing for the healing of our patients, and an environment that supports the community we are in. We are family owned and family run. And because we are a small business, everyone who works with us has a voice. Our employees help shape the business and atmosphere of each location. We can’t wait to meet you!

Responsibilities

  • Handle patient scheduling/appointments
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing department
  • Communicate with the office manager and clinicians about scheduling/patient arrival

Required Skills

  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people who are in pain
  • Basic skills in Microsoft Excel
  • Patience and compassion

Job Summary

JOB TYPE

Full Time

SALARY

$31k-39k (estimate)

POST DATE

04/11/2023

EXPIRATION DATE

05/28/2024

FYZICAL Therapy and Balance Centers
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FYZICAL Therapy and Balance Centers
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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