Please Note: Eligible candidates should be comfortable to. WFO 5 days a week including weekends on rotational basis. Job Description. Excellent communication skills. (Mandatory). 2 to 3 years' experience (Drive major infra or application incidents. (Mandatory). (Good to have change and problem management skills). Good understanding of ITIL frameworks. (Mandatory). Understanding on any of the Monitoring tools (Like BEM or Graffana or Solarwind, or...
Client Success Manager. Location: Cary, NC. Job Summary. The Client Success Manager is tasked with building customer loyalty and fostering a long-term relationship by ensuring customer have a positive experience. They will handle the day-to-day operations in servicing the Company's clients. This includes understanding our PDLC process, pre and post contract fulfillment and guiding our client’s requests through that process with proper reporting ...
. Overview of the Product Owner. The Product Owner bridges the gap between customer needs, technical possibilities, and business objectives, ensuring that our products not only solve real-world problems but also exceed market expectations in terms of usability, security, and compliance. The ideal candidate will be dedicated to maintaining a deep understanding of the industry’s evolving landscape, including regulatory requirements, and emerging te...
Mediant, a BetaNXT company, provides investor communications technology and technology-enabled solutions to banks, brokers, corporations, funds and investment managers. Mediant’s innovative technology ensures regulatory compliance and creates opportunities to strengthen shareholder and client engagement. Customer Service Specialist Overview. . The Customer Service Specialist will act as a point of contact for our broker clients’ inquiries, regar...
Mediant, a BetaNXT company, provides investor communications technology and technology-enabled solutions to banks, brokers, corporations, funds and investment managers. Mediant’s innovative technology ensures regulatory compliance and creates opportunities to strengthen shareholder and client engagement. Managed Account Specialist Overview. . The Managed Account Specialist will act as a point of contact for our Broker clients, Institutional Inve...
Responsibilities. Program Manage critical projects for country lead. Ensure all projects are delivered on time and within budget. Develop long/short-term plans, including setting targets for milestones and adhering to deadlines. Delegate project tasks to project leads and SME’s. Make effective decisions regarding project processes. Serve as main point of contact for all aspects of a project’s organization and timeline. Communicate with leaders an...