JOB SUMMARY:

This non-exempt position, in cooperation with the Services Director, is responsible for ensuring people receiving waiver services in a residential setting are provided support which promotes dignity and respect; is individualized according to the person’s preferences, strengths and needs; and creates opportunities for meaningful relationships and community involvement. This position primarily provides administrative support to the Services team as it relates to scheduling employees using the Electronic Health Records System (EHR-Alayacare) in residential settings.

ESSENTIAL FUNCTIONS:

• Input and manage employee schedules as directed.
• Complete visit verification's and service tasks review daily.
• Work with Payroll and Billing to ensure accuracy.
• Prepare reports, memos and other documents related to the scheduling of employees as directed by supervisor, using word processing, spreadsheets, database, or presentation software, and electronic filing.
• Attend meetings as required.
• Ability to use common office equipment, including desktop computer, copier/scan/fax machine.
• Identify discrepancies or inaccuracies in service documentation.
• Answer telephones/emails and text messages, direct calls, and take messages.
• Communicate with employees, service coordinators, nurses, clients, and other individuals to answer questions and disseminate or explain information related to employee schedules.
• Assist in the creation of services and care plans in the Alayacare system.
• Problem solving for shift coverage with the services team.
• Scheduling of house meetings.
• Customer service with clients, employees, and visitors.
• Answer on-call phone on a rotational schedule for evenings and weekends for group home scheduling needs.
• Provide coverage for client shifts as needed and assigned by supervisor.
• Other duties as assigned.

QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIRED:

High school diploma or equivalent. One year of paid full-time work experience in an administrative setting required. Preference given to experience working in a human service setting and/or scheduling. Typing speed of at least 45 words per minute. Valid Alaska Driver’s License and current Auto Insurance Ability to transport individuals in your own vehicle.

PHYSICAL REQUIREMENTS:

Occasional climbing, balancing, stooping, kneeling, crouching, reaching and crawling. Perform medium work involving exerting 20-50 lbs. of force occasionally, or 10-25 lbs. of force frequently, or an amount greater than negligible and up to 10 lbs. constantly to move objects.

LICENSES AND SPECIAL REQUIREMENTS:

Position is subject to a background check. Must take TB test/screening annually. CPR/First Aid AED (will train) Attend and successfully pass basic MANDT training. must have a valid AK Driver License, and an acceptable driving record.

Job Type: Full-time

Pay: $19.95 - $20.97 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Application Question(s):

• This position requires you to problem solve for shift coverage with the services team. Are you open to answering an on-call phone on a rotational schedule for evenings and weekends for group home scheduling needs?
• Are you able to transport an individual in your personal vehicle? (Please note that vehicle use on shift is required)

Education:

• High school or equivalent (Required)

Experience:

• Administrative Work: 1 year (Required)
• Human Services: 1 year (Preferred)
• Scheduling: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Soldotna, AK 99669: Relocate before starting work (Required)

Work Location: In person