Overview

Foot Locker is looking for a creative, enthusiastic, and dedicated individual to play a key role in driving success for FootLocker.com. The Digital Operations Coordinator will be responsible for a variety of e-commerce operational tasks and duties, including product activation, quality assurance, promotions/sales & on-site search maintenance.

The ideal candidate is a dynamic, highly flexible, and driven individual who can excel under pressure and tight time constraints. This position will be responsible for a multitude of tasks across the website relating to e-commerce marketing. Exceptional organizational and communication skills, attention to detail, with the ability to filter and prioritize feedback and requests strategically are the keys to success in this role.

Responsibilities

• Responsible for overseeing the product catalog that includes product publishing, taxonomy, catalog hierarchy, and category navigation for FootLocker.com
• Accountable for all product detail pages on site to ensure accuracy and customer readiness
• Execute & QA on site promotions
• Utilize multiple applications such as a content management system and analytics tools
• Attend meetings and work collaboratively with Site Content, Site Merch, Creative, UX Design, Planning, and GTS teams
• Identify and resolve technical issues before they go out to the customer; follow-through until resolution is vital.
• Assist with Weekly and Monthly activation reporting.
• Ongoing QA and monitoring of website categories and proper functionality.
• Accountable for add to cart, conversion and sales goals
• Prioritize projects and actions based on analytics and metrics.

Qualifications

• Bachelor’s degree or higher.
• Experience working in a collaborative or professional environment.
• Superior verbal and written communication skills that can be applied inter/intra departmentally to obtain critical information from other teams or individuals.
• Strong capacity for multi-tasking, organization, working independently and time management. Candidates should be able to prioritize and maintain a high level of accuracy doing multiple tasks in a fast paced, dynamic environment.
• Excellent attention to detail and high level of accuracy.
• Proactive personality.
• An appreciation for and understanding of the Foot Locker customer and aesthetic.
• A passion for retail and specifically ecommerce in today’s marketplace.
• In-depth computer literacy and internet proficiency.
• Must be comfortable working with technical systems and troubleshooting web issues.

Preferred Skills

• Competency with web-based product, content, or catalog management applications.
• Understanding of global e-commerce website experiences
• Technical expertise to answer questions about or troubleshoot problems with the website.
• Interest in utilizing data to make decisions.

Benefits

The annual base salary range is $26.44-$31.25 This range represents the anticipated low and high end of the salary for this position. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits: 

• Employee Discount 
• Paid Time Off 
• Medical | Dental | Vision Coverage 
• 401(k) | Roth 401(k) 
• Stock Purchase Plan 
• Life Insurance 
• Flexible Spending Account 
• Opportunities for Advancement 
• Tuition Reimbursement for Qualified Courses 
• Strong Company Culture 
• Employee Resource Groups