Job Title Manager- Content Operations and Project Management

Division: Professional Products Division

Location: Hudson Yards, NY

Reports To: Director- Digital Content

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes Redken, L’Oréal Professionnel, Kerastase, Matrix, Pureology, Biolage, Mizani, and Pulp Riot.

What You Will Do:

The Professional Products Division’s Digital Team is seeking a Digital Content Manager to join the division’s Content Center to tell engaging stories through short video format, and eretail and lifestyle photography. This is a cross-functional position, working closely with our brand, e-retail, and digital teams – reporting to the Digital Content Director. You will be primarily responsible for the project management and creative execution of Content Center ecommerce briefs for the local US market developing production plans and tracking deadlines to ensure timely asset delivery. This role will help support the Content Director and Content Center in the creation of playbooks, learnings agendas, and share outs.

• Work with internal and external partners to source and brief creator talent for video and photo assets used across DTC and Eretail.
• Own relationships with internal and external partners to understand KPIs, brand expression, project goals and keep teams up to date with production status.
• Shoot and edit content and/or direct partners in the creation of final outputs, review and edit raw video footage for use across channels, color grade footage and adjust audio assets to enhance overall video quality.
• Track project deadlines, manage workflows and lead internal/external meetings to ensure projects are aligned with campaign goals and are on track through completion/release.
• Manage and track budgets for internal team, brand teams, vendors and talent.
• Create iterations of content for best practices by channel.
• Source and insert music, transitions, sound effects, video effects, and graphics, process and proofread closed captioning transcripts.
• Monitor, analyze and leverage learnings from performance to identify business impact and future opportunities for the brand.
• Stay on top of administrative tasks that support the production workflow, including product shipping, placing SHOP orders, opening POs, etc.
• Research the latest industry trends and eRetail platform capabilities and build them into best practices and new content approaches for brand teams.
• Collaborate with the Digital Content team and cross-functional partners in reviewing content and providing feedback.

What We Are Looking For:

Required Qualifications:

• Bachelor’s Degree
• 5-7 years in content production and management
• Minimum 3 years experience managing projects independently end to end.
• The ideal candidate has a background in consumer-centric video and/or photo production for e-commerce

Preferred Qualifications:

What’s In It For You:

• Salary Range: $100,400 - $143,000
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.