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Flex-Staff, Inc.
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Customer Care Representative
Flex-Staff, Inc. Stevens, WI
$33k-41k (estimate)
Full Time | Business Services 3 Months Ago
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Flex-Staff, Inc. is Hiring a Customer Care Representative Near Stevens, WI

CUSTOMER CARE REPRESENTATIVE opportunities with our client, an award winning call center! Assist customers over the phone, via chat, or email in a professional and supportive environment. These are on-site positions, located in Stevens Point.
Responsibilities include:
- Taking incoming telephone calls, emails, or web chat inquiries from customers and assisting them with answers to their questions regarding their account(s)
- Utilizing multiple computer programs to locate and log customer information
- Meeting daily productivity standards in accordance with department goals
Schedule:
- FULL TIME opportunities; will work Monday - Friday & every 3rd Saturday ($50 bonus when working Saturday!)
- 1ST SHIFT (schedule between 8am-7pm) or 2ND SHIFT (schedule between Noon - 10pm) options
- NO HOLIDAYS
- PAID 3 WEEK TRAINING period, 9am-6pm, Monday-Friday
Pay:
- $19/hr 1st Shift
- $20/hr 2nd Shift
- $50/day bonus for Saturday work!
These are long term temporary positions with temp to hire potential for those who excel in this role!
Flex-Staff offers weekly pay and benefits including: health, dental , vision, term life, short term disability, 401k, vacation and holiday pay!
Requirements:
- High School Diploma or equivalent required
- Prior Call Center experience is highly desired!
- Must be comfortable on computers and have the ability to learn new software programs quickly
Please apply on-line at or submit a resume to for consideration!
Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$33k-41k (estimate)

POST DATE

02/16/2024

EXPIRATION DATE

05/06/2024

WEBSITE

flexstaff.com

HEADQUARTERS

FOND DU LAC, WI

SIZE

25 - 50

FOUNDED

1973

TYPE

Private

CEO

JESSICA WUNROW

REVENUE

<$5M

INDUSTRY

Business Services

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The job skills required for Customer Care Representative include Customer Service, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

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Step 3: View the best colleges and universities for Customer Care Representative.

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