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In 1980, Skyward was a small technology business ran from a family home. Today, we are made up of over 650 employees and serve over 2,000 school districts worldwide. While a lot has changed over the years, our roots have stayed the same.
If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward! Skyward builds software solutions for K - 12 schools. Just imagine every day getting to help students, teachers, and school administrators succeed! You can't say that about every job!
We take great pride in our work, but also in our work environment; teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun are what make us tick. When you join our team there is only one way your career will go - Skyward!
To learn more about Skywards careers, history, products, and customers go to www.skyward.com.
Thank you for your interest in Skyward!
Location: Stevens Point, WI - Corporate Office or Remote
*May include remote opportunities in the following states: AZ, FL, IL, IN, KS, MI, MN, TN, TX, UT, WI. No relocation assistance is provided.
Minimum of four years technical experience using the Skyward Software (Family Access does not apply).
When we say our commitment to a better experience extends well beyond our software, we mean it. As a Customer Success Representative, your influence not only contributes to customer satisfaction and retention; it plays a significant role in determining how we are perceived by those who have not yet purchased Skyward.
As a Customer Success Representative, you'll work in a fast-paced environment one-on-one with customers while collaborating with your team to provide training and solutions for our customers.
This is not a typical customer service/call center position. Consultants work one-on-one with customers while collaborating with their team to provide training and solutions for our customers.
Responsibilities:
Click the link below to see the full Job Description.
Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You will learn more about our culture, expectation, and even the day-to-day mission of the department you're applying for.
A better working experience starts here!
Customer Success Representative - Part Time
All your information will be kept confidential according to EEO guidelines.
Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants have rights under Federal Employment Laws. Click the title to view details about the law.
Part Time
Educational Support Services
$57k-72k (estimate)
05/04/2023
06/13/2024
skyward.com
LOS ANGELES, CA
200 - 500
1980
Private
WOON SUNG JUNG
$50M - $200M
Educational Support Services
Skyward is a Wisconsin-based educational platform that offers student information systems, finance, human resources, and related solutions for the schools.
The job skills required for Customer Success Representative - Part Time include Customer Service, Call Center, Microsoft Office, Life Insurance, Customer Satisfaction, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative - Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative - Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative - Part Time positions, which can be used as a reference in future career path planning. As a Customer Success Representative - Part Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative - Part Time. You can explore the career advancement for a Customer Success Representative - Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Representative job description and responsibilities
They can advocate for their customers by connecting the clients wishes to the business larger strategy.
01/27/2022: Lawrence, MA
Leverage as many data points as possible to create a comprehensive customer profile.
02/17/2022: Portsmouth, NH
Ensured positive customer experience by proactively managing and growing customer relationships.
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Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
01/11/2022: Anderson, IN
Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
03/07/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
01/16/2022: Lincoln, NE
Listen to customer feedback and be proactive.
03/22/2022: Saint Louis, MO
The customer success manager should understand these emotions and feelings and respond accordingly.
02/24/2022: Bridgeport, CT
A customer success manager should know how to manage time and must be organized.
03/06/2022: Santa Ana, CA
A CSM must have this skill to understand and feel what customers feel.
03/27/2022: Billings, MT
Step 3: View the best colleges and universities for Customer Success Representative.