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First State Bank – Job Description
Job Title: Customer Service Representative Status Non-Exempt
Department: Retail Services
Reports To: Retail Services
Primary Purpose of the JOB:
Delivers the desired customer experience by providing high quality service and completing teller transactions accurately including using effective listening to identify customer needs and cross selling products and services in order to deepen customer relationships. Works as a productive, cooperative, and engaged team member to serve customers and reach individual and branch goals.
Essential DUTIES:
Other DUTIES:
Required Preparation and Experience:
additional position requirements:
WHAT CAN WE OFFER YOU:
Employees are expected to comply with all laws, regulations, bank policies and procedures, including specifically First State Bank’s Bank Secrecy Act and Anti-Money Laundering Policy and procedures, and its Customer Identification Program. Failure to comply with either the letter and/or spirit of these laws may result in disciplinary action, up to an including termination.
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Other
Banking
$36k-45k (estimate)
05/07/2023
05/24/2024
firststatebank.biz
WATERMAN, IL
100 - 200
1940
$50M - $200M
Banking
We are a locally owned community bank, committed to providing exceptional products and services to the communities we serve. Please drop by a branch or visit us on the web at www.firststatebank.biz.
The job skills required for Customer Service Representative (Retail) include Customer Service, Communication Skills, Customer Relationship, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Retail). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Retail). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Retail) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Retail), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Retail). You can explore the career advancement for a Customer Service Representative (Retail) below and select your interested title to get hiring information.