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Requirement Detail
Position is hybrid and candidate will need to be willing to come onsite up to 3 times per week.
Responsibilities :
Responds to customer verbal and / or written inquiries.
Records details about customer inquiries.
Helps resolve complicated customer complaints.
Coordinates and expedites customer inquiries to other departments for resolution.
May help train entry level customer service specialists.
Requirements :
HS diploma or equivalent required
Ability to learn about a variety of products.
Ability to comprehend varied research information.
Ability to understand service systems and legal compliance regulations.
Minimum typing speed of 45 WPM preferred.
Good interpersonal and communication skills.
Good analytical ability.
Excellent attendance, punctuality.
Ability to adapt well to changes.
Ability to integrate, access and process information.
Knowledge of Windows helpful.
Ability to incorporate constructive feedback.
1-2 year minimum experience.
Full Time
$40k-51k (estimate)
05/11/2024
07/21/2024
saiconinc.com
Overland Park, KS
200 - 500
The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.