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Salary Range:$16.44 - $22.21
*This role is exclusively on-site, requiring daily commutes to the office. Therefore, candidates must reside in the Detroit/Metro-Detroit area before employment*
MISSION STATEMENT
Our mission is to return the city's blighted and vacant properties to productive use. We utilize a variety of Sales programs to make homeownership and land purchases accessible to Detroiters. Plus, we take our commitment to revitalization one step further with our Compliance and Nuisance Abatement programs, requiring renovation and occupancy to improve neighborhoods, eliminate blight, and combat real estate speculation. The Detroit Land Bank Authority works directly with individual buyers, as well as Community Partner organizations and developers for projects big and small.
GENERAL JOB SUMMARY
Join our team and be a catalyst for positive change! We are seeking a dynamic individual passionate about community building, enrichment, and development to contribute to our mission of enhancing the quality of life in our vibrant and diverse community.
The Customer Service Representative II is responsible for assisting DLBA customers daily with inquiries received through in person, telephone, web, and e-mail interactions. Additionally, the Customer Service Representative II provides the customer with the information they need to either resolve or escalate the concern to the Customer Service Team Lead or respective program department for rapid resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS (Knowledge, Skills, and Abilities)
BENEFITS & PERKS
**AN EQUAL OPPORTUNITY EMPLOYER**
Full Time
$38k-48k (estimate)
04/24/2024
06/22/2024
buildingdetroit.org
DETROIT, MI
50 - 100
2010
RICHARD WIENER
$10M - $50M
The Detroit Land Bank Authority is a public authority dedicated to returning Detroits vacant, abandoned, blighted and foreclosed property to productive use. Our current programs include auction, side lot, community partnership and demolition. For more information, please visit www.buildingdetroit.org
The job skills required for Customer Service Representative II include Customer Service, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative II positions, which can be used as a reference in future career path planning. As a Customer Service Representative II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative II. You can explore the career advancement for a Customer Service Representative II below and select your interested title to get hiring information.