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We are currently seeking a self-motivated, professional individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST.
As part of the customer on-boarding process, you will configure the Passare online platform and provide general customer support assistance.
You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to move at the quick pace of a growth company.
Passare is a cloud-based (SaaS) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members.
Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We seek to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one.
Only Passare helps funeral professionals and families connect and communicate from anywhere, at any time, from any device.
This is a full-time position located in our Abilene, TX office. Our team, platform, and best practices make us an exciting place to work!
To learn more about Passare visit our website at
Requirements
Responsibilities :
Qualifications :
About Directors Investment Group
Directors Investment Group (DIG) offers an award-winning workplace that is truly one-of-a-kind.
DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine Best Small & Medium Workplaces List, the Best Workplaces in Finance & Insurance List, the Best Workplaces for Millennials List, and the Best Workplaces in Texas List.
The company is also a winner of the top 100 Best Companies to Work for in Texas, published by Texas Monthly.
Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace.
In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees : offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention;
including employer-paid health coverage, 401(k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
An Equal Opportunity Employer
Last updated : 2024-05-16
Full Time
Insurance
$37k-47k (estimate)
04/26/2024
08/14/2024
funeraldirectorslife.com
RENO, NV
100 - 200
1981
BILLY KRIS SEALE
$200M - $500M
Insurance
Funeral Directors Life was founded in 1981 by a group of funeral directors who wanted to provide the best possible service to their families, including safe and secure options for their prepaid funerals. Since that time, Funeral Directors Life has grown to be one of the leading preneed providers in the nation. We attribute our success to a simple philosophy that we have followed from the beginning, "To Be the Best, Most-Respected Provider of Service to the Funeral Industry." In order to carry out this philosophy, there are five strategic objectives that guide every decision that we make. These ...
objectives are: * To Grow the Company * To be Known as a "Great Place to Work" * To be Known as "Helpers of People" * To be Known as the "Leading Provider of Service to the Funeral Industry" * To Achieve Good Financial Results When these objectives are met, we are doing our job to serve our clients and help them grow their businesses; we are being of service to others; we are helping our employees grow and reach their potential; we are striving to think innovatively about our products and services; and we are ensuring that the investments of our contract holders are protected. When we focus on these objectives, we know that we will be able to meet our goal "To Be the Best, Most-Respected Provider of Service to the Funeral Industry."
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The job skills required for Customer service specialist include Customer Service, Customer Care, Organizational Skills, Leadership, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Specialist.