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Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis.
In our exciting, dynamic betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers.
Reporting to the Shop Manager you will be part of the Shop team , who will be serving customers and building a rapport to encourage repeat custom.
Are you ready to launch a winning career?
What you will do
Who you are
Working patterns
This position requires availability from Friday 5pm - 10pm and Saturday, Sunday 8am - 10pm depending on the location. This includes bank holidays.
Your typical weekly rota will be made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week.
What we offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance.
Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like :
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us .
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first.
By placing exciting, engaging, and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further.
With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game.
So let’s win together.
CustomerService #Cashhandling #Retail
Last updated : 2024-04-27
Full Time
$24k-30k (estimate)
04/29/2024
05/09/2024
The job skills required for Retail customer service include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail customer service positions, which can be used as a reference in future career path planning. As a Retail customer service, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail customer service. You can explore the career advancement for a Retail customer service below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service job description and responsibilities
Customer service know how to be transparent and educate customers.
02/14/2022: Honolulu, HI
Retailers are exploring a new way of delivering an exceptional customer experience.
03/09/2022: Everett, WA
Customer service respond quickly to all customer feedback
02/10/2022: Canton, OH
Retail Customer Service answering their questions and helping them solve problems.
02/07/2022: Rockford, IL
They should know how to sell their products or services to customers.
04/02/2022: Tacoma, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service jobs
Use positive speech and body language.
03/22/2022: Little Rock, AR
The associate who comes up with the perfect greeting.
03/29/2022: Rochester, MN
Create Memorable Customer Experiences.
04/14/2022: Appleton, WI
Actively Ask Customers for Feedback.
01/28/2022: Boise, ID
Establish relationships with vendors and suppliers.
01/30/2022: Springfield, OH
Step 3: View the best colleges and universities for Retail Customer Service.