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Position Title : Customer Service Representative
Department : Retail
Position Reports to : Client Service Manager
Position Supervises : No Direct Reports
Position Summary :
Support the company's mission statement and sales goals by maintaining a high-level of customer service, processing daily transactions as well as identifying and utilizing cross selling opportunities.
Demonstrate and implement our Trusted Advisor strategy to all internal and external customers.
Duties and Responsibilities :
Education, Certification, License and Experience :
Skills and Knowledge :
Work Environment :
This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms.
The employee must frequently lift and / or move up to 10 pounds, occasionally lift and / or move up to 25 pounds and complete tasks requiring manual dexterity.
Ability to drive a vehicle for travel is required for the position.
Premier Financial Corporation is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or any other legally protected status.
The above statements are intended to describe the essential functions of the job and the qualifications of the person assigned to it.
They are not intended as an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not constitute a contract of employment.
Employment is "at will" and may be terminated at any time.
Last updated : 2024-04-23
Full Time
Lending & Credit
$38k-48k (estimate)
04/25/2024
07/23/2024
1stfed.com
GADSDEN, AL
50 - 100
1988
ERIKA WESTCOTT
$10M - $50M
Lending & Credit
First Federal Bank loan originators are eager to help you with your home loan needs. We listen carefully to each borrower & use our diverse mix of lending products to fit your situation. Our loan originators are given a terrific support staff & the latest loan processing & automated underwriting technologies to help get your loan approved & closed quickly.
The job skills required for Customer service representative include Customer Service, Problem Solving, CSR, Initiative, Time Management, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.