146 Customer Service Representative Jobs in Colorado, CO
Fireplace Warehouse & Texas Fireplace Express is Hiring a Customer Service Representative Near Colorado, CO
Part-time Benefits: Employee Training, Holidays, Sick Leave, and Employee Discount.
- Demonstrate leadership qualities by promptly and courteously assisting customers across various communication channels.
- Embrace empathy, patience, and effective communication skills to address customer inquiries and concerns.
- Engage in twice-weekly drives to Denver and occasional on-site deliveries, contributing to our commitment to exceptional customer service.
- Manage inventory and facilitate installations, ensuring a seamless operational flow with our teammates that reflects your dedication to excellence.
- Work in tandem with the sales team, acquiring essential estimated times of arrival (ETAs) and providing invaluable support for sales-related tasks, fostering a collaborative work environment and customer satisfaction.
- Proactively engage customers by providing updates on delivery schedules and ensuring accurate contact information, contributing to a positive employee and customer experience.
- Proactively troubleshoot issues, striving for accurate and satisfactory resolutions to uphold our commitment to excellent customer service satisfaction.
- Cultivate and maintain a deep understanding of our diverse protocols, products, and services, enabling informed and effective responses to customer needs and wants.
- Review sales orders meticulously, gathering essential information, and coordinate installation timelines to ensure a seamless transition from sales to operations to satisfied customers.
- Handle customer complaints promptly, offering tailored solutions and ensuring diligent follow-up for complete customer satisfaction.
- Maintain accurate records of every customer interaction, efficiently manage accounts, and aid in crucial administrative tasks, including daily database maintenance.
- Strong problem-solving ability with keen attention to detail.
- Exceptional verbal and written communication skills.
- Proficient in adapting/responding to diverse customer needs and preferences.
- Demonstrated customer service support background.
- Effective multitasking, prioritization, and time management skills.
- Proficiency in Windows, Microsoft Word, and Office suite.
- Friendly, engaging, and outgoing personality.
- Preferred trainable, empathetic, and caring personality traits.
- Please note that additional responsibilities may be added or modified based on operational requirements.
Job Summary
Full Time
$35k-45k (estimate)
11/16/2023
05/05/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Products and Services, Customer Support, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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