49 Overnight Customer Service Representative Jobs in Colorado, CO
Planet Fitness - PF Baseline Fitness is Hiring an Overnight Customer Service Representative Near Colorado, CO
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Employee Recognition Program
- Advancement Opportunities
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Job Summary
Full Time
$39k-48k (estimate)
04/05/2024
06/03/2024
The job skills required for Overnight Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight Customer Service Representative positions, which can be used as a reference in future career path planning. As an Overnight Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Customer Service Representative. You can explore the career advancement for an Overnight Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Overnight Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Overnight Customer Service Representative job description and responsibilities
Avoid speaking negatively about any customers, or supervisors.
03/17/2022: Cleveland, OH
Customer Service Representative anticipate the needs of target audiences and try to meet their requirements for ensuring optimum value for the users/purchasers.
04/21/2022: Springfield, MO
The ability to provide excellent customer service by phone and/or chat with empathy and professionalism.
03/02/2022: Salisbury, NC
Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems.
04/18/2022: Waco, TX
Place outbound customer service or customer satisfaction calls, as required by client.
02/11/2022: Newark, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Overnight Customer Service Representative jobs
Ability to use positive language.
04/30/2022: Houston, TX
Previous customer service experience with high volume of calls.
03/06/2022: Las Vegas, NV
Great customer service skills and previous sales experience required.
02/20/2022: Schenectady, NY
Previous Overnight scheduling and/or phone customer services experience.
03/12/2022: Virginia Beach, VA
Must be able to solve technical problem and act as advocate for the customer.
05/01/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Overnight Customer Service Representative.
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