We are seeking a highly motivated and experienced Account Manager to join our team. The Account Manager will be responsible for managing client relationships, overseeing project execution, and driving business growth within their assigned client base. This is an exciting opportunity to join a dynamic team and make a significant impact in the fire safety industry.

Responsibilities:

- Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all project-related matters.

- Prepare detailed project proposals, estimates, bids, and contracts in collaboration with the management team.

- Drive inside sales efforts to upsell and cross-sell additional services to existing clients.

- Conduct client meetings to review project progress, address concerns, and identify new opportunities.

- Coordinate project implementation, including scheduling, resource allocation, and quality control.

- Monitor project progress and ensure adherence to timelines, budgets, and quality standards.

- Proactively identify opportunities for business growth and expansion within the assigned client base.

- Perform site surveys to determine project scope

- Serve as a liaison between clients and internal teams to ensure smooth communication and project execution.

- Provide exceptional customer service and support to address client inquiries and resolve issues in a timely manner.

Qualifications:

- Bachelor's degree in related field

- Proven track record of success in account management and inside sales roles, preferably in the fire safety or construction industry.

- NICET Certification is a plus

- Strong understanding of fire alarm systems, NYC codes, and regulations is highly desirable.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to effectively manage multiple projects and priorities in a fast-paced environment.

- Proficiency in Microsoft Office Suite.

- Valid driver's license and willingness to travel to client sites as needed.

Benefits:

- Competitive salary commensurate with experience.

- Performance bonus opportunities

- Health, dental, and vision insurance.

- Pension Plan

- Paid time off and holidays.

- Ongoing training and professional development opportunities.

- Dynamic and collaborative work environment

Job Type: Full-time

Pay: $80,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Ability to Relocate:

• Jersey City, NJ 07306: Relocate before starting work (Required)

Work Location: In person