You haven't searched anything yet.
Service Manager - Commons at Potomac Square (FCAM - A Bonaventure Community)
Position Summary:
We are seeking a highly motivated and enthusiastic individual to serve as Service Manager for a rapidly growing and dynamic property management organization. The Service Manager is responsible for the general maintenance of the apartment community including performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance.
What You Will Do:
·Complete repairs within resident's apartments within the apartment community. This could include plumbing, HVAC, kitchen equipment, painting, and other minor repairs.
·Respond to all on-call emergencies in a timely manner.
·Complete service requests in 24 hours or update resident and property management what is needed/ordered for the repair.
·Partner with the Property Manager to align budget parameters, expectations, recommendations, needs, to ensure a cohesive always go forward plan.
·Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns, and ensure excellent curb appeal.
·Provide an elevated level of customer service and professionalism, we work in people's homes.
·Lead and participate in training classes, development plans, online learning, and meetings
·Lead and ensure that all safety guidelines, recommendations comply per company standards
Who You Are:
·Minimum of 3 years’ experience in the multi-family industry in a Service/Maintenance position.
·HVAC Experience in apartment maintenance including electrical & plumbing diagnostics/repair, and HVAC certification (CFC type 2).
·Experience in apartment maintenance including basic electrical & plumbing diagnostics/repair preferred.
·Above average ability to communicate with clients and with co-workers both verbally and in writing.
·Basic personal computer skills and ability to learn specialized software.
·Ability to work a varied schedule, including some weekends, holidays, and a rotating on call schedule.
·Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
·You have reliable way to get to work
·Willing to travel to different sites if needed to support other communities
·Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. of equipment, tools, and ladders
·Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine
·Involves movement between departments, floors, and properties to facilitate work
Full Time
$97k-126k (estimate)
03/27/2024
04/24/2024
fcamres.com
Raleighdurhamchapel Hill United States, NC
<25
The job skills required for Service Manager include Customer Service, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.