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Job ID: 2404335
Location: STERLING, VA, US
Date Posted: 2024-03-21
Category: Program Management
Subcategory: Project Analyst
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Description
SAIC is currently seeking a motivated, career and customer oriented O&M Service Delivery Manager to join our team in Sterling, The O&M Service Delivery Manager will guarantee service level agreements (SLAs), deliver high quality service, and satisfy client's expectations. The candidate must possess high level verbal and written communications skills, emotional intelligence, possess strong leadership and management experience, and be collaborative problem solver. The candidate will effectively track service metrics, lead professionals responsible for Tier II service desk support, onsite field support, data analysis, hardware assembly / manufacturing, and logistics; ensure systems, methods, and procedures are followed; design, build, and maintain a stable and efficient infrastructure optimizing service delivery across production, QA, and development environments; monitor, troubleshoot, maintain, and continuously improve the building, packaging, and deployment processes
Onsite: *1 to 2 times a week*
Responsibilities:
Qualifications
Required:
Full Time
IT Outsourcing & Consulting
$126k-157k (estimate)
03/24/2024
05/22/2024
saic.com
LAKE HAVASU CITY, AZ
15,000 - 50,000
2013
Public
RICHARD SPANGLER
$5B - $10B
IT Outsourcing & Consulting
SAIC provides lifecycle services and solutions in the technical, engineering, and enterprise IT markets.