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Sr. Applications Engineer (law firm technologies)
$118k-150k (estimate)
Full Time
4 Days Ago
Fawkes IDM is Hiring a Sr. Applications Engineer (law firm technologies) Near Washington, DC
Responsibilities:
- Support and drive forward enterprise applications and platforms such as Compulaw, Docusign, IntApp Conflicts/Intake/Terms, Litera Desktop Suite, Research Monitor, ViDesktop, and Workday across departments business development, conflicts, docketing, IT, library, and talent management;
- Work on application implementations, upgrades, enhancements, troubleshooting, and roadmaps;
- Monitor, track, and report on performance and capacity. Responsible for capacity planning;
- Under direction of the Senior Manager, Enterprise Applications, engage with the business as needed in supporting the above;
- Provide regular updates and reporting to both the Senior Manager, Enterprise Applications and Director of Applications;
- Collaborates in the creation and use of training and QA materials and activities for applications supported;
- Provides coaching to junior analysts on trouble shooting and best practices;
- Know common legal enterprise solutions. Advanced knowledge of enterprise applications on premise, in the cloud, and hybrid;
- Work with QA on test scripts, procedures, and remediation;
- Works overtime and after-hours as required; and
- Participates in on call rotation for after-hours break/fix support.
- Bachelor's degree (strongly preferred) or equivalent work experience;
- Working knowledge of legal technology solutions preferred;
- At least 7 years' of information technology experience;
- At least 5 years' experience working with and supporting enterprise platforms;
- At least 3 years' executive level engagement and customer service; and
- At least 3 years' of experience in a professional services or legal environment preferred.
- Advanced knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations;
- Advanced knowledge of Windows Server including IIS, services, scheduled tasks, logging, and configurations;
- Intermediate knowledge of system integrations including APIs, web services, FTP, and database to database;
- Basic ability to manage monitoring, backups, HA, BC, DR, patching, and admin tools;
- Basic ability to work with desktop and mobile applications for their installation and configurations;
- Basic ability to work with SQL Server, SQL development/queries, and reporting tools;
- Basic ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA;
- Familiarity with scripting languages such as PowerShell;
Job Summary
JOB TYPE
Full Time
SALARY
$118k-150k (estimate)
POST DATE
04/30/2024
EXPIRATION DATE
05/16/2024
WEBSITE
fawkesidm.com
HEADQUARTERS
Philadelphia, PA
SIZE
<25
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