271 Customer Service Representative Jobs in Nashville, TN
FASTSIGNS #50301 is Hiring a Customer Service Representative Near Nashville, TN
In this role, you will often be the initial contact with current and prospective business-to-business clients. Our customers find us through our National Television and Online adveristing, as well as local word-of-mouth for our top rated sign and graphics products. We have a 5.0 rating on Google Reviews, and have an excellent reputation in the Nashville and surrounding areas.
Responsibilities Include:
- Answering and directing phone calls
- Capturing information for salespeople
- Preparing estimates
- Responding to emails
- Collaborating with the sales team to attract and retain new clients
- Providing customer support throughout the entire sales process, from initial consultation to order fulfillment
- Troubleshooting and resolving customer issues and concerns
- Maintaining and updating customer records in our CRM system
https://www.youtube.com/watch?v=dMx1utwIX-k
- Monday thru Friday - 9 to 5 (no weekends)
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training and Development Opportunities
- Reliable Transportation
- 2-3 years of retail or counter sales experience preferred, B2B experience a plus
- Sign, printing or graphic design experience a plus
- Proficiency in Microsoft Office Suite and CRM Software (Salesforce, Hubspot, etc)
- Excellent communication and interpersonal skills
- Great listening and organization skills
- Ability to work under pressure to output high volume, high-quality work
- Ability to work independently
- Strong Organizational and time management skills
- Friendly, customer-oriented with professional demeanor
- Naturally curious and solutions oriented
- Notices something that needs to be done and takes care of it
- Works with autonomy once shown and is able to apply that knowledge to similar tasks
We look forward to hearing from you!
Job Summary
Full Time
$42k-54k (estimate)
12/15/2023
05/05/2024
The job skills required for Customer Service Representative include Customer Service, Customer Support, Microsoft Office, Listening, Transportation, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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