Receive a $500.00 Sign-On Bonus within 6 months of employment! 

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!

Position Summary: Works to create a welcoming environment for clients and supports clients in accessing services. Willing to cross-train with FSRI Hope Street receptionists. Able to float between multiple sites. Supports data collection and outcome measures for the CCBHC program. Answers the telephone line, transfers calls and greets clients, collects copayments, schedules appointments, verifies insurance, and tracks authorizations. Flexible schedule to include evening hours when needed. 

Qualifications: 

• Outstanding communication skills: written, verbal and presentation skills required.
• Positive attitude and excellent customer service skills.
• In-depth knowledge of third party payers.
• Excellent computer skills, to include: Microsoft Word, Excel, Access, and Outlook are required.
• Ability to travel to various locations if necessary; possession of a valid driver’s license, reliable transportation and proof of auto insurance is required.
• Bachelor’s level education or equivalent experience.
• 3 years of Medical Office experience a must.
• Participation in semi-annual and annual employee performance review process, including development and review of professional/program goals and objectives
• Bilingual (Spanish) required.
• Bilingual skills are compensated!!

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!  

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits. Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state. We are passionate about our mission to advance equity, opportunity and hope across ALL communities – we succeed by lifting others. FSRI’s diverse and inclusive teams – working across Health, Healing, Home and Hope pillars, are experts in their fields – every day designing and delivering cutting edge strategies to save and improve lives. We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield. 

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.