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### Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve assisting guests with check-in and check-out, answering inquiries, and ensuring guest satisfaction throughout their stay.
### Duties:
-assist staff as needed
- monitor and assist with social media channels
-skilled in Canva
-Assist guests with products and other purchases
- Greet guests with a warm and welcoming demeanor
- Assist guests with check-in and check-out procedures
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries and resolve any issues or complaints promptly
- Maintain accurate guest records and process payments
- Coordinate with other hotel departments to ensure smooth operations
- Handle phone calls and direct them to the appropriate department or staff member
- Maintain a clean and organized front desk area
### Skills:
- Able to explain and assist guests with our service menu and product selections.
-Exceptional sales skills
- Excellent hospitality management skills
- Strong knowledge of hotel operations and procedures
- Bilingual/multilingual skills are a plus
- Proficient in using phone systems and other office equipment
- Exceptional customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities to handle guest concerns or complaints
- Excellent communication skills, both verbal and written
- Attention to detail and ability to work in a fast-paced environment
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests. Apply today!
Job Type: Full-time
Pay: $16.47 - $17.35 per hour
Expected hours: 8 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$33k-42k (estimate)
03/05/2024
07/01/2024
The job skills required for Front Desk Associate include Customer Service, Communication Skills, Attention to Detail, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.