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Welcome to Verivest, where our mission is to help real estate investment managers launch, manage and scale their business. We offer a unique combination of advisory, administration, and technology solutions to both emerging and established middle market real estate investment managers, including advisory, fund administration and technology. Our end-to-end solution starts with Advisory, where we architect custom real estate fund solutions for any strategy based on our 30 years of experience in fund management. Upon launch, our fund administration and fund management platform streamline fund operations, including seamless fundraising capabilities, world-class investor experience, and expert accounting and investor reporting services. With over 30 years of experience in real estate and $3B in Assets Under Administration, we deliver a wealth of knowledge and a proven track record to our customers.
Verivest is part of Fairway America’s group of companies, where we are focused on bringing value to our employees, investors, customers, partners, and community. We foster a culture of transparency starting at the top and invest in our team’s health and development so people are at their very best. For more information on what we do, visit verivest.com.
The Role
We are seeking a Customer Success Manager to partner with new and existing clients to support them across all Verivest products and services. You will focus on building and managing client relationships, increasing product adoption and expand share of wallet. You will work closely with a number of internal teams, including Accounting, Product and Engineering, to put the client experience at the forefront of everything we do. This is an opportunity to join a growing team, and to contribute to defining and building what Customer Success means at Verivest!
Company Values
Responsibilities
Qualifications and Skills
Benefits
We are a values-driven organization with a competitive benefits package, including:
At Verivest, we are committed to creating a safe, diverse, and inclusive workplace. We make our hiring decisions based on merit, and do not discriminate on the basis of race, religion, color, nationality, gender, gender identity expression, sexual orientation, age, marital status, veteran status, or disability status. We encourage anyone who identifies as members of these communities to apply.
Full Time
Lending & Credit
$106k-150k (estimate)
03/27/2024
06/26/2024
fairwayamerica.com
PORTLAND, OR
25 - 50
1992
MATT BURK
<$5M
Lending & Credit
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.