The Role. Reporting to a Manager of Professional Learning, the Professional Learning Manager's (PLM) role at Newsela is to serve as a PL consultant to dedicated district accounts and create and deliver customer-specific professional learning to drive customer satisfaction and product engagement. You will deliver high-quality professional learning that drives desired and measurable behavior change to groups of educators and administrators at schoo...
The role. As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts. in the Northeast. Reporting to the Manager of Strategic Customer Success, you will work with districts to identify their goals and intended use with Newsela, and will build out a partnership plan to achieve those goals. You’ll leverage data, our tech stack, an...
The role. Our Spanish Assessment Contributors bring a wide variety of experience to the table, but they are all united by their passion for improving the lives of teachers and students and their commitment to developing engaging, student-centered, and culturally responsive resources. To achieve this, Assessment Contributors are responsible for. Production of daily assessments to accompany Newsela Spanish articles. Writing, editing and proofreadin...
The Role. As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. You will also manage customers as they go through the Newsela Customer Journey, a...
The role. As the Marketing Operations Specialist, your primary responsibility is to execute marketing emails, nurture programs, webinars, and various campaign tactics within scope of marketing operations. You’ll proactively contribute to the creation and upkeep of audience segmentation, lead process workflows, and troubleshoot campaigns to uphold industry best practices. As an Adobe Certified Expert with a Marketo Engage certification, you thrive...
