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Brand Experience Manager
Ezee Fiber Houston, TX
$115k-166k (estimate)
Full Time 2 Weeks Ago
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Ezee Fiber is Hiring a Brand Experience Manager Near Houston, TX

Brand Experience Manager
As a Brand Experience Manager for Ezee Fiber, you will play a crucial role in representing our fiber internet services and building positive brand awareness within the community. You will be responsible for promoting our brand, engaging with potential customers, and fostering a strong connection between the community and our internet services. This role involves both, in-person and online activities to effectively communicate the value of our offerings.
About Ezee Fiber
Established in 2021, Ezee Fiber is a rapidly growing fiber telecommunications company based in Houston. We provide affordable and dependable multi-gig internet services to residential, business, and government customers through our cutting-edge 100 percent fiber-optic network. Ezee Fiber is founded upon a core ethos of exceptional customer service, lightning-fast internet speeds, and transparent, straightforward pricing. Operating a carrier-grade network across Texas, we ensure our customers are supported by local teams deeply embedded in the communities they serve.
Responsibilities
Brand Representation
  • Serve as the face of Ezee Fiber in the community, embodying our values and promoting a positive brand image.
  • Attend local events, trade shows, and community gatherings to represent the company and engage with potential customers.
Product Knowledge
  • Develop a deep understanding of our internet services and packages to effectively communicate features, benefits, and competitive advantages to potential customers.
  • Stay updated on industry trends, technology advancements, and competitors to provide accurate information to customers.
Customer Engagement
  • Initiate and maintain positive relationships with current and potential customers, answering inquiries and providing solutions to concerns.
  • Create engaging content on social media platforms to connect with the audience and generate interest in our internet services.
Promotional Activities
  • Plan and execute promotional events and campaigns to drive brand visibility and attract new customers.
  • Distribute promotional materials, samples, and branded merchandise to increase awareness and create a lasting impression.
Collaboration
  • Work closely with the marketing and sales teams to align strategies and ensure consistent brand messaging.
  • Provide feedback on customer sentiments, market trends, and competitor activities to contribute to strategic decision-making.
Hunter Mentality
  • Ability to seek and identify the key stake holders such as the HOA presidents to be able to get permission and authorization in communities to setup marketing events.
  • Strong sense of interpersonal skills to foster, seek and develop client relationships.
  • Persistent mindset to pursue the right people to secure events partnership within a community.
Qualifications
  • Excellent communication and interpersonal skills.
  • Enthusiastic and outgoing personality with a passion for building relationships.
  • Knowledge of internet services and technology trends.
  • Ability to work independently and as part of a team.
  • Previous experience in marketing, sales, or customer service is a plus .
  • Availability to work flexible hours, including evenings and weekends as needed.
Benefits
  • Competitive compensation package with performance-based incentives.
  • Opportunities for professional development and career growth within the company.
  • Base Pay success-based bonuses.
  • Full-Time: Monday thru Friday with some weekend availability to run events.
  • Health, Dental and Vision insurance.
  • 401k match.
  • Mileage reimbursement.
  • Cell phone reimbursements

Job Summary

JOB TYPE

Full Time

SALARY

$115k-166k (estimate)

POST DATE

04/12/2024

EXPIRATION DATE

06/11/2024

WEBSITE

ezeefiber.com

HEADQUARTERS

Houston, Texas

CEO

Ceejay Reyes

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