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Customer service rep
$35k-45k (estimate)
Full Time | Print & Book Publishing 1 Week Ago
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Exela Technologies is Hiring a Customer service rep Near Columbus, GA

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience.

With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors.

Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members;

paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available.

We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring :

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members.

Individuals will be considered no matter their military rank or specialty.

Work Shift : 4 : 00pm-9 : 0pm

Benefits : 401K Plan

Job Description

Essential Functions and Responsibilities :

Performs verification duties as required

  • Ability to use Outlook
  • May trouble shoot data problems
  • May operate peripheral equipment
  • May assist in development of production formats and keying procedures
  • Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
  • Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers
  • Performs other duties as required
  • Repetitive motion is required : may require twisting / bending / climbing
  • Required to work at computer for long periods
  • Required to stand, walk, simple grasp, reach with hands and arms
  • Required to regularly sit, talk or hear
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping / receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

The pay rate for this position is $; however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and / or other benefits, dependent on the position offered.

  • High School diploma or equivalent
  • Ability to use Microsoft Office applications (Excel and Word)
  • Computer literate
  • Adapt to a fast past pace environment
  • Ability to think fast on feet
  • Ability to make sound decisions
  • Ability to read, write and speak English and Spanish
  • Required to work at computer for long periods
  • Required to stand, walk, simple grasp, reach with hand and arms.
  • Required to regularly sit, talk or hear
  • Ability to work in a team environment and independently
  • Required to possess close vision and ability to focus
  • Conditions may include office environment, computer room, production floor, warehouse and shipping / receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
  • Repetitive motion is required; may require twisting / bending / climbing
  • May lift up to 50 lbs. frequently

LI-Onsite

EEO Statement :

Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender / sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Exela recruiters or representatives will only contact you from emails ending with , , , or We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.

Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Print & Book Publishing

SALARY

$35k-45k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

08/11/2024

WEBSITE

exelatech.com

HEADQUARTERS

PENSACOLA, FL

SIZE

15,000 - 50,000

FOUNDED

2017

TYPE

Public

REVENUE

$1B - $3B

INDUSTRY

Print & Book Publishing

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The job skills required for Customer service rep include Microsoft Office, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

Georgia Farm Bureau
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Exela Enterprise Solutions
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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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