18 CSR - Customer Service Representative Jobs in Columbus, GA
Loans Of Georgia is Hiring a CSR - Customer Service Representative Near Columbus, GA
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Communicate effectively with customers via phone, email, and chat
- Provide accurate and timely information to customers regarding product inquiries, order status, and general inquiries
- Conduct outbound calls to follow up on customer inquiries or resolve any issues
- Utilize skills to assist -speaking customers
- Analyze customer needs and recommend appropriate products or services
- Upsell products or services to maximize sales opportunities
- Maintain a high level of professionalism and phone etiquette at all times
- Perform data entry tasks accurately and efficiently
Qualifications:
- Previous experience in customer service or related field is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving skills with the ability to think quickly on your feet
- Sales experience is a plus
- Proficient in data entry and navigating computer systems
- in English and is highly desired
- Multilingual abilities are a plus
We offer competitive pay, comprehensive benefits package, and opportunities for career growth. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Columbus, GA 31904: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$34k-43k (estimate)
04/24/2024
08/20/2024
The job skills required for CSR - Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Data Entry, Communicates Effectively, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.
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