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Allstate Insurance - NN Agency is looking to add a full-time CSR to our Team.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Handle inbound and outbound calls to assist customers with inquiries, orders, and complaints
- Analyze customer needs and provide appropriate solutions
- Upsell products and services to maximize sales opportunities
- Communicate effectively to assist customers
- Maintain accurate customer records and update information as needed
Skills:
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Experience in outbound calling and upselling is a plus
- Proficient in using computer systems and software applications
This is an exciting opportunity for a motivated individual who enjoys providing excellent customer service. We offer competitive pay, a supportive work environment, and opportunities for career growth. If you have a passion for helping others and possess the required skills, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration.
Job Type: Full-time
Pay: $18.76 - $23.00 per hour
Expected hours: 80 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Work Location: In person
Full Time
Insurance
$31k-38k (estimate)
01/26/2024
05/23/2024
elginins.net
Elgin, TX
<25
Insurance