Service Sales Manager

#1. Must have at least 5 or more years of sales, management, or process improvement experience.

#2. Must have a Valid Drivers License.

#3. Must have exp with site surveys of mechanical equipment and have a good understanding of Commercial HVAC mechanical systems.

#4. No more than 3 jobs in the last 10yrs.

Responsibilities of the Service Sales Manager:

Drive the activities and performance of the Service Sales Representatives (SSR) team in each assigned territory. Set individual and team sales targets, track results, and provide ongoing training, development, and coaching to the Associates under your care.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Hire, onboard, and continuously coach Service Sales Representatives to achieve company goals
• Coauthor a formalized Associate Development Plan (ADP) for each member of the team, and conduct quarterly progress meetings to encourage continued growth and development
• Support our customers and the SSR team if a team member is out on PTO or sick leave
• Conduct annual performance evaluations for each SSR
• Provide meaningful weekly Plan and Review (PAR) sessions for each SSR
• Develop annual sales plan for assigned territories and set individual sales targets for each SSR
• Meet planned sales goals
• Ensure each SSR consistently generates revenue through timely follow up on recommended repairs from technicians in the field
• Provide guidance to each SSR to understand the customer’s organization and decision-making process and commit the customer to a decision-making timetable
• Assist each SSR to perform site surveys of mechanical equipment and have a good understanding of Commercial HVAC mechanical systems, as needed
• Ensure each SSR provides the client with solutions identified by field technicians, supervisors and/or project sales representatives
• Educate and assist SSRs with understanding the urgency and priorities based on customer needs
• Assist SSR with receiving parts quotes and preparing proposals for customers with urgency
• Works closely with the Operations Department and communicate customer needs, repair requirements, etc.
• Answers questions and handles objections in a proficient and responsible manner
• Identifies customer needs and effectively addresses or consults with customer about their concerns
• Prioritizes customer’s requirements and displays a high sense of urgency to meet demands throughout the organization
• Accurately applies company pricing policy
• Supervise SSR use of sales software, to include the ERP system and CRM; become an expert in each and develop the same in each SSR
• Track and report sales results weekly
• Analyze data in CRM system to track performance of each SSR and the team as a whole, against established company KPI’s
• Seek continuous personal development through seminars, reading, and online content; use knowledge to improve and adapt the sales strategy and activities of SSR’s to meet the changing demands of the marketplace
• Build and maintain long-term business relationships that protect the maintenance base and lead to future new business

Requirements of the Service Sales Manager:

• Bachelor’s Degree preferred
• 5 or more years of sales, management, or process improvement experience with proven success
• Experience in planning and implementing winning sales strategies
• Excellent written and verbal communication
• Experience using Microsoft Office; CRM, Word, PowerPoint, and Excel
• Must possess a valid driver’s license and currently maintain a safe driving record as required by the company’s insurance provider

Other Key Requirements:

• Project Base role
• No sponsorships or visa holders. No Corp-to-Corp.

Benefits of the Service Sales Manager:

• Medical Insurance
• Dental Insurance
• 401(k) with match

Job Type: Full-time

Pay: $56,277.71 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance

Schedule:

• 8 hour shift

Experience:

• site surveys of mechanical equipment: 3 years (Required)

Ability to Relocate:

• Greenwood, CO: Relocate before starting work (Required)

Work Location: In person